Note: The job is a remote job and is open to candidates in USA. Terra is a digital marketing and creative agency that develops digital experiences, content, and marketing strategies for organizations worldwide. The Content Manager will support a major client partnership by leading content strategy, writing and editing content across channels, managing client relationships, and collaborating on multichannel campaigns.
Responsibilities
- Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence
- Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations
- Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing
- Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role
- Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations
- Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles
- Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery
- Build trusted client relationships through proactive communication, sound judgment, and reliable follow through
- Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns
- Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients
Skills
- You're a strategic thinker with 7+ years of experience, including at a creative or digital agency, leading client-facing projects and crafting effective content strategies
- You're a strong communicator who's confident presenting recommendations to senior stakeholders
- You're a skilled writer and editor with a knack for producing polished, high-impact content across a wide range of formats like articles, webpages, emails, social, and display ads
- You bring clarity, consistency, and creativity to every piece of content, ensuring alignment with brand voice, business goals, and audience needs
- You are a collaborative, confident leader who excels at building relationships and working with cross-functional teams
- You are detail-oriented and highly organized
- You are skilled at managing your time and establishing priorities while remaining flexible to adapt to shifting client demands
- Previous experience supporting healthcare is a strong plus
- Skilled at creating presentation decks that clearly articulate strategic recommendations
- Understanding of SEO, AEO, and GEO best practices for content, including keyword strategy, on-page optimization, and how content is evolving for AI-powered search
- Enthusiastic about integrating AI tools into content workflows when appropriate, without sacrificing quality or editorial judgment
- Familiar with UX writing principles and best practices
- Comfortable working in Figma and collaborating with design teams
- Excited to build content that performs on social media, including through A/B testing
Benefits
- In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
- 100% company funded health insurance, with dental and vision options
- Paid parental leave
- 401(k) plan to help save for your future
- Permanent remote work option
- Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
- Monthly wellness stipend and quarterly employee appreciation gift
- One-time reimbursement for work from home equipment
- Monthly team bonding sessions
- Pre-tax commuter benefits
- The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
Company Overview