Note: The job is a remote job and is open to candidates in USA. Aretum is a mission-driven organization delivering technology-enabled solutions across defense, civilian, and homeland security sectors. The Content Manager will develop branding and communications strategies, manage customer-facing content, modernize publications, and translate complex information into clear communications while collaborating with stakeholders to improve customer experience.
Responsibilities
- Develop and implement product branding, messaging, and communications strategies aligned with organizational objectives
- Create, edit, and manage content for publications, communications materials, presentations, and other customer-facing products
- Lead publication modernization efforts to improve content quality, accessibility, consistency, and overall customer experience
- Partner with internal and external stakeholders to gather requirements, align messaging, and ensure communications meet audience needs
- Translate complex information into clear, engaging, and customer-focused communications
Skills
- * BS/BA degree and 10 years of relevant experience, or an equivalent combination of education and experience
- * Experience developing product branding, messaging strategies, and strategic communications
- * Experience with customer experience (CX) principles and applying them to communications, content, and products
- * Strong stakeholder engagement and relationship-building skills across diverse audiences
- * Excellent written and verbal communication skills, with the ability to develop clear and compelling content
- * Experience modernizing publications, communications materials, or content delivery approaches
- This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible
- Due to federal contract requirements, only U.S. citizens are eligible for this position
- This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements
- * Experience supporting communications or branding initiatives within government, defense, technology, or other complex organizations
- * Experience with content strategy, digital communications, or publication design and modernization
- * Familiarity with customer experience research, journey mapping, or audience analysis
- * Experience managing multiple communications initiatives and priorities in a fast-paced environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- This is a remote position
Company Overview