Note: The job is a remote job and is open to candidates in USA. Hanover Research is a research and analytics firm that delivers market intelligence to clients. The Content Director serves as the primary partnership contact for Grants practice clients, managing grant-related projects, client relationships, project execution, quality control, and staff mentorship.
Responsibilities
- Identify unique client needs and translate them into well-defined grants project requests
- Appropriately scope, design, and phase out complex multi-phase projects to fit Hanover’s business model
- Manage the execution of grants projects by Hanover’s staff of Grants Consultants and Grants Research Associates
- Effectively communicate and explain Hanover’s processes and findings to clients
- Deliver actionable insights and strategic recommendations to clients and leadership
- Provide updates to Hanover clients on on-going grants projects
- Identify prospective funders and assess alignment with client needs on an ad hoc basis
- Edit reports for content, structure, and overall clarity to ensure quality control
- Collaborate with Client Solutions staff to develop long-term relationships and to ensure client satisfaction
- Provide Grants Consultants and Research Associates with guidance and constructive feedback on assigned projects, based on knowledge of client priorities and preferences
- Act as a mentor and coach to entry-level staff
Skills
- Desire to work directly with clients and ensure their satisfaction and retention
- Proven ability to make quick and informed decisions under tight deadlines
- Working knowledge of grantseeking issues/trends in higher education
- Excellent organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Demonstrable problem solving skills
- Ability both to accept and to provide constructive feedback
- Strong fact-checking, writing, and editing skills in the English language
- Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines
- Experience writing and researching for a business or professional audience
- Ability to work under pressure and multitask in a fast-paced environment, with minimal guidance or oversight
- Extremely strong and demonstrable work ethic
- Proven academic and professional achievement
- High comfort level with Microsoft Office applications, such as MS Word, MS Excel, and MS Power Point
- A Master's degree is preferred, though candidates with relevant experience who hold other degrees will be considered
- A Certified Research Administrator and/or Project Management Professional credential is preferred but not required
- 3-5 years of experience supporting hands-on proposal support strongly preferred
- Prior experience working with public and/or private funding agencies is preferred
- Prior experience managing/facilitating sponsored research is preferred
Benefits
- Starting at 18+ days Paid Time Off
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
- 401(K) employer matching program
- Comprehensive health and dental benefits package
- Health and wellness packages with discounts to local gym
- Community service opportunities
- In-office snacks and beverages
- Variable annual bonus program with gross earnings potential of up to $15,000
- Retirement benefits and 401K matching
- Wellness benefits
- Medical coverage for you or your dependents
- Paid time away
Company Overview