Note: The job is a remote job and is open to candidates in USA. Hanover Research is a global research and analytics firm serving clients with market intelligence and research services. The Content Director will serve as the primary research contact for Higher Education practice clients, managing client needs, customized research projects, project execution, quality control, and client communications.
Responsibilities
- Identify unique client needs and translate them into well-defined research requests
- Design customized research projects on various topics for Higher Education clients
- Appropriately scope and phase out complex multi-phase projects to fit Hanover model
- Manage the execution of education research projects using a variety of different methodologies by Hanover’s staff of Content Analysts and Research Associates
- Edit reports for content, structure, and overall clarity to ensure quality control
- Effectively communicate and explain Hanover’s methodologies and findings to clients
- Collaborate with Account Management staff to develop long-term relationships and to ensure client satisfaction
- Provide researchers with guidance and constructive feedback on assigned projects
Skills
- Strong command of primary, secondary, and quantitative methodologies and procedures
- Willingness to tackle complex, often unfamiliar research requests
- Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines
- Ability to proofread and edit research projects while providing constructive feedback
- Experience writing and researching for a business or professional audience
- Ability to work under pressure and multitask in a fast-paced environment
- Proven ability to make quick and informed decisions under tight deadlines
- Desire to work directly with clients and ensure their satisfaction and retention
- Working knowledge of education trends
- Strong command of the English language and demonstrated writing and editing skills
- Excellent organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Proven academic and professional achievement
- High comfort level with Microsoft Office applications, such as PowerPoint, Word, and Excel
- Candidates with relevant experience without a graduate degree or who hold other degrees will be considered
- A master's or doctoral degree in Education, Economics, Psychology, Political Science, Sociology, Public Policy, Liberal Arts, or a related discipline is preferred
- Minimum of 5 - 10 years of full-time work experience conducting research, survey design/analysis, or professional writing, preferably within the education sector is strongly preferred
- At least one year of which in a management position preferred
- Applied education research experience is preferred
Benefits
- Starting at 18+ days Paid Time Off
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
- 401(K) employer matching program
- Paid Parental Leave
- Comprehensive health and dental benefits package
- Health and wellness packages with discounts to local gym
- Community service opportunities
- In-Office unlimited snacks and beverages
- Variable annual bonus program with gross earnings potential of up to $15,000
- USA Remote
Company Overview
Company H1B Sponsorship