Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven industry cloud company serving the life sciences industry. The Consultant will support customer implementations of Vault Safety by defining business processes, gathering requirements, configuring and validating solutions, conducting training, and providing pharmacovigilance expertise throughout implementation programs.
Responsibilities
- Support life sciences customers in the rapid configuration and implementation of Vault Safety
- Execute workshops and lead customer discussions of the Vault Development Cloud
- Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
- Gather customer functional and technical requirements to support business processes; translate requirements into system configuration
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement life cycle
Skills
- 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
- Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
- Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design software solutions
- Exposure to life sciences compliance and computer systems validation requirements
- Ability to travel up to 50%
- Knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Experience supporting high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
- Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications, including adjacent solutions for Signal Detection and/or Analytical Reporting
- Life science, computer science, or related degree
- SaaS/Cloud experience
- Experience in services delivery management and/or systems implementation
- Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH)
Benefits
- As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Company Overview