Note: The job is a remote job and is open to candidates in USA. Consulting Solutions is seeking a Consultant Operations Specialist to manage consultant onboarding from offer acceptance through assignment start. The role coordinates documentation, screenings, audits, compliance requirements, assignment updates, offboarding, and ongoing support while collaborating with consultants, recruiters, vendors, clients, and internal teams.
Responsibilities
- The Consultant Operations Specialist is responsible for managing the onboarding process for consultants from offer acceptance through starting their assignment
- Manage the onboarding process for new consultants and ensure all required activities are completed prior to the consultant's scheduled start date
- Review, process, and maintain consultant onboarding documentation, including contracts, C2C documentation, I-9, E-Verify, and client-specific forms and requirements
- Initiate and track background checks and drug screening through multiple vendors
- Monitor outstanding onboarding requirements and proactively follow up with consultants, recruiters, and internal teams to ensure timely completion
- Identify missing, incomplete, or inaccurate information and coordinate resolution with the appropriate parties
- Escalate onboarding issues, delays, or potential compliance concerns to the appropriate team member when necessary
- Ensure consultant onboarding activities meet applicable client-specific requirements and established internal processes
- Maintain appropriate documentation and records to support client audits and compliance reviews
- Complete all requested client and internal audits accurately and by the required deadlines
- Process consultant assignment updates, including pay changes, end-date changes, and offboarding
- Partner with various departments to provide ongoing consultant support and care
Skills
- Associate's degree, or equivalent combination of education and relevant experience
- 0–3 years of administrative, operations, human resources, staffing, recruiting support, or related experience
- Proficiency with Microsoft Office 365, including Outlook, Excel, Word, and Teams
- Ability to accurately execute high-volume, detail-oriented work while managing multiple priorities and deadlines
- Highly organized with the ability to prioritize own work and shift priorities when needed
- Strong sense of ownership, accountability, and follow-through
- Process and procedure driven with the ability to adapt to client and internal requirements
- Strong verbal and written communication skills with a customer service mindset
- Strong problem-solving and critical-thinking skills with the ability to independently identify and resolve issues
- Ability to work independently while collaborating effectively with consultants, recruiters, and internal teams
- Ability to securely maintain sensitive and confidential consultant information
- Strong time management skills and sense of urgency
- Experience working in a high-volume, deadline-driven environment
- Experience working in a remote or distributed team environment
- Experience working with applicant tracking systems, HRIS, payroll systems, or other business systems
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