Note: The job is a remote job and is open to candidates in USA. Cartus is a global talent mobility and corporate relocation services company. The Consultant II International Relocation serves as the primary coordinator for international assignment activities, advises assignees on relocation benefits, coordinates relocation services, maintains accurate data, and delivers exceptional customer service while meeting client and company standards.
Responsibilities
- Serve as the single point of coordination for all phases of international assignment activities on behalf of the client, as outlined in the contractual agreement. Provide exceptional customer service to assignees and their families
- Demonstrate comprehensive knowledge of Cartus products and services in all interactions, delivering these services to clients according to Cartus and client standards
- Counsel assignees on the best utilization of international assignment program benefits
- Identify areas for improvement in services, processes, and policies, and promote opportunities to generate increased revenue
- Manage and maintain data within Cartus systems to comply with audit requirements
Skills
- Bachelor's degree or equivalent relocation work experience required
- Minimum of 2 years of related business experience in customer service in the relocation field
- Relocation experience with client contact required
- Superior verbal and written communication skills
- Excellent organizational and planning skills
- Critical thinking and problem-solving abilities
- Proficient in Microsoft 365
Benefits
- US-based remote work arrangement
Company Overview