Note: The job is a remote job and is open to candidates in USA. Gigawatt is building AI-native software for America’s utilities, including billing, revenue, customer, service, and procurement operations. The Configuration Analyst will analyze utility business rules, tariffs, rate schedules, contracts, and riders, then configure and validate them in the Gigawatt platform while partnering with architects and utility subject-matter experts.
Responsibilities
- Run the end-to-end configuration loop for each unit (party, premise, account, tariff, special contract, rider, etc.): intake and source collection → decompose and analyze → author the per-object configuration guide → configure in the platform in dependency order → hand to QA for parallel-bill validation → sign-off and promote
- Decompose complex business rules, tariffs (aka rate schedules), and special contracts into the platform's configuration model using our authoring guides and reusable component library — referencing shared components rather than re-inventing them
- Drive the AI-assisted configuration flywheel: prep source documents for the LLM parse, review AI-generated price tables, seasonal schedules, and charge formulas, apply human-in-the-loop judgment where confidence is low, and feed corrections back to improve the tooling
- Partner with the module Solution Architect on model-fit and data-model questions, and with the client's rate/billing SMEs to confirm source-of-truth and unique requirements
- Own configuration quality: your tariff and rate configuration passes parallel-bill-to-the-penny validation against 12–13 months of billed history from a legacy CIS
- Keep the configuration guide, workbook, and component library in sync, and document hand-offs
Skills
- Configuration / rules-engine experience: you've configured an enterprise platform declaratively (utility CIS/billing such as Oracle CC&B or SAP IS-U); minimum of 5 years
- Domain fluency: utility rate/tariff/billing structures, or transferable rate/pricing/benefits-rules experience is a must
- Analytical + technical comfort: you read a tariff filing or contract and see the underlying data model; comfortable with structured data, spreadsheets, light SQL, and working alongside AI tooling
- US-based; open to remote, with periodic (2-3 days every 2-3 months) on-site travel to customer sites as the program requires
- Exposure to AI-accelerated / human-in-the-loop configuration workflows
- The instinct to build reusable components instead of one-offs
Benefits
- Competitive equity package
- Health insurance
- Remote-work flexibility
- 401(k) match
- The chance to help build a delivery function from the ground up and shape how AI transforms a vital industry, working with a rock-star team
Company Overview
Company H1B Sponsorship