Note: The job is a remote job and is open to candidates in USA. RevSpring is hiring a Configuration Analyst to support customer-facing software configuration activities. The role involves configuring web applications and payment gateways, translating customer requirements into solutions, analyzing data, documenting configurations, and collaborating with customers and project managers.
Responsibilities
- Configure customer web applications (portals) and pay gateways using RevSpring’s proprietary SaaS (software as a service) applications
- Gather, evaluate and organize customer requirements and translate to appropriate portal configurations
- Utilize in-depth knowledge of the Software Development Life Cycle (SDLC) to translate customer requirements into specific software configurations
- Employ SQL skills to write and execute SQL queries
- Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, and network concerns
- Analyze inbound data files to verify data integrity, consistency, and accuracy
- Serve as the subject-matter expert for both existing and new configuration options across multiple applications
- Create comprehensive documentation for existing and new configuration options, including user guides, manuals, and training materials
- Maintain and update customer-specific configuration profiles to facilitate efficient and personalized service
- Work closely with Project Managers to align configuration activities with project timelines and objectives
- Test, maintain, and monitor systems and use object-oriented programming languages, as well as client and server applications development processes
- Engage in direct communication with customers to gather feedback, clarify requirements, and provide updates on configuration progress
Skills
- Bachelor's degree (U.S. or foreign equivalent) in computer science, data science, technology, or a related technical or engineering field
- Two (2) years of experiencewith software development and/or Quality Assurance testing software applications
- Experience coding and reviewing HTML/HTML 5
- Experience with ETL/Data Warehouse
- Thorough knowledge of SDLC (Software Development Life Cycle)
- Ability to write and execute SQL queries
- Ability to manage multiple projects, responsibilities, and competing priorities in a fast-paced environment
- May work remotely 100% from a home office location anywhere in the United States. Travel to corporate office in Nashville, TN is not required
- HOURS: 40 hours per week (9:00 AM – 5:00 PM); Mon– Fri
Benefits
- May work remotely 100% from a home office location anywhere in the United States
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