Note: The job is a remote job and is open to candidates in USA. Truss Payments is a growing payments company seeking a Compliance Operations Lead to build and lead its compliance program from the ground up. The role is responsible for designing compliance infrastructure, managing regulatory relationships, overseeing risk and transaction monitoring programs, building the compliance team, and embedding controls across product and operations.
Responsibilities
- Build the compliance program from scratch, including BSA/AML, KYC/CIP, OFAC sanctions screening, fraud prevention, and consumer protection frameworks
- Design and implement compliance policies, procedures, and internal controls tailored to neobank and payment platform operations
- Serve as the primary point of contact with banking partners, regulators, and examiners, managing all regulatory examinations and audits
- Develop and oversee the transaction monitoring program, including SAR/CTR filing, alert tuning, and escalation procedures
- Build and manage the compliance team as the company scales, including hiring, training, and mentoring compliance staff
- Conduct and oversee enterprise-wide risk assessments, including money laundering, terrorist financing, and sanctions risk
- Establish vendor due diligence and third-party risk management processes for fintech partnerships and banking relationships
- Create and deliver compliance training programs across the organization
- Monitor regulatory developments (federal, state, and international) and proactively adapt the compliance program to evolving requirements
- Work closely with product, engineering, and operations teams to embed compliance controls into product design and customer onboarding flows
- Prepare and present compliance reporting to the board of directors and senior leadership
Skills
- * Must be based in the United States (Austin, TX preferred; remote within the US OK)
- * 5–10+ years of compliance experience in financial services, with a strong focus on fintech, neobanks, or digital banking startups
- * Proven track record of building compliance programs from scratch at early-stage or growth-stage fintech companies
- * Deep expertise in BSA/AML, KYC/CIP, OFAC, state money transmitter licensing, and consumer lending regulations
- * Direct experience working with bank sponsors/partner banks and navigating the BaaS (Banking-as-a-Service) regulatory landscape
- * Experience managing regulatory examinations, consent orders, or MRAs with federal and state regulators (OCC, FDIC, FinCEN, state DFIs)
- * Strong understanding of payment systems (ACH, wire, card networks) and the compliance obligations specific to each rail
- * Experience selecting and implementing compliance technology (transaction monitoring, case management, identity verification platforms)
- * Excellent written and verbal communication skills, with the ability to translate complex regulatory requirements for non-compliance audiences
- * CAMS, CRCM, or equivalent professional certification strongly preferred
- * Experience with AI/ML-powered compliance tools and regtech platforms — you've used technology to scale compliance operations, not just manual processes
- * You've stood up a compliance program at a brand-new fintech from day one — not inherited an existing program, but actually built one from scratch
- * Hands-on experience in client-facing roles such as bank teller or branch operations — you've had tough conversations with customers, reviewed fraud cases firsthand, and know what it is like to investigate and report suspicious activity at the ground level
Benefits
- Equity compensation reflecting the seniority and impact of the role
- Comprehensive health, dental, and vision insurance
- Flexible US remote work with Austin preferred
- Opportunity to be a foundational leader shaping the compliance culture of a growing payments company
- Direct access to executive leadership and board-level visibility
Company Overview