Note: The job is a remote job and is open to candidates in USA. Stripe is a financial infrastructure platform that helps businesses accept payments, grow revenue, and pursue new business opportunities. The Company Strategy & Operations role owns company-wide planning processes, operating rhythms, information architecture, and cross-functional systems, while building and automating operational infrastructure and driving continuous improvement.
Responsibilities
- Run planning for Stripe. You'll own and execute how Stripe does annual planning including multiple offshoot workstreams, and the frameworks leadership uses to make decisions. Continuous improvement of existing processes, automating manual workflows and helping us redesign lighter ways to do the work in the future
- Build, automate, and scale central operations infrastructure. You'll identify where manual, repetitive, or fragmented processes are creating drag and replace them with scalable systems—whether that's working with others on structured data pipelines, AI-augmented workflows, or new tooling. Your first instinct is to build, not to coordinate
- Translate strategy into operational reality. Help teams drive strategic discussions in leadership forums with your thinking and architecture. Prepare and run leadership-level operating forums, bring your own point of view into the room, and own the follow-through
- Drive continuous operational improvement. You'll have direct working relationships with the most senior leaders at Stripe and challenge assumptions, not just execute against them. You'll maintain a running view of where the operational systems of the company are breaking down—where decisions are slow, handoffs are unclear, or accountability is diffuse—and work across teams to address root causes
Skills
- 15+ years of work experience, with a significant portion in operational roles at high-growth tech companies—product operations, strategy and operations, business operations, or company or corporate planning
- A track record of building and owning operational systems. You have measurably improved how a company or large team operates, not just managed existing processes
- Deep experience either with company or functional planning—annual planning, OKR and SOKR-style goal-setting, resource allocation, and operating cadence design
- A systems thinker who is automation-first—you instinctively reach for tools, data pipelines, and AI-augmented workflows to reduce manual overhead and increase leverage
- Strong analytical rigor—you're comfortable owning data and metrics directly, running your own analyses, and pressure-testing assumptions without relying on a dedicated analytics partner
- Experience working directly with and presenting to C-suite and senior executive stakeholders. You're comfortable owning the room and bringing a sharp, independent perspective
- High comfort with ambiguity—you take an undefined operational problem, scope it, design a solution, and drive it to completion with minimal oversight
- Technical proficiency in AI tools in order to automate workflows as needed
- Experience applying automation-thinking and scaled approaches to operational workflows—from analysis and synthesis to systems and decision support
- Prior experience at a technology company is required
- Experience with the product and infrastructure ecosystem at Stripe or similar complex platform businesses
- Familiarity with modern planning tools, workflow automation platforms, and operational data infrastructure
- Background in fintech, management consulting, or investment banking is a plus, but not required
Company Overview
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