Note: The job is a remote job and is open to candidates in USA. Accenture Federal Services is seeking a Communications & Change Management Consultant to support enterprise and cross-functional change initiatives. The role executes change planning, stakeholder collaboration, communications, engagement, training, adoption tracking, and continuous improvement activities to help employees understand and sustain organizational changes.
Responsibilities
- Support end-to-end change management activities for small to medium initiatives or defined workstreams within larger programs
- Contribute to change strategies aligned to business objectives, timelines, and stakeholder needs
- Conduct or support change impact and readiness assessments to identify risks and adoption considerations
- Maintain change plans, stakeholder maps, and tracking tools
- Partner with program teams, communications, and functional stakeholders to gather inputs and align on change activities
- Support sponsor and manager enablement by preparing materials such as talking points, FAQs, and toolkits
- Participate in workshops, interviews, and working sessions to support alignment and feedback gathering
- Draft and coordinate change communications, ensuring messages are clear, timely, and audience-appropriate
- Translate complex program information into concise, employee-friendly messaging
- Support engagement activities such as roadshows, town halls, feedback sessions, and surveys
- Support training and enablement efforts to reinforce new behaviors and ways of working
- Help track adoption, feedback, and readiness indicators
- Identify common questions or points of confusion and recommend improvements
- Apply established change management frameworks and tools, adapting them with guidance from senior team members
- Incorporate feedback and lessons learned to improve future change efforts
- Contribute to shared services change standards, templates, and playbooks
Skills
- 2–5 years of experience in change management, organizational transformation, consulting, or related roles
- Experience supporting change initiatives with multiple stakeholders or workstreams
- Strong written and verbal communication skills
- Highly organized with the ability to manage multiple priorities simultaneously
- User-centered mindset with empathy for employee experience during change
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
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