Note: The job is a remote job and is open to candidates in USA. Coursera + Udemy is hiring a Commissions Analyst to support accurate, timely sales compensation for its global field organization. The role administers commission plans and payments, maintains compensation data, resolves issues with cross-functional partners, and improves compensation processes and controls.
Responsibilities
- Support the end-to-end administration of sales commissions for a global field organization, ensuring variable compensation is calculated and paid accurately and on time
- Maintain sales, quota, and commission data across Xactly Incent, Salesforce Spiff, and Salesforce through regular audits, reconciliations, and data validation
- Calculate, validate, and track commissions, bonuses, SPIFFs, guarantees, and other incentive payments in accordance with approved plans and policies
- Audit monthly and quarterly commissions, investigate discrepancies and root causes, and partner with the appropriate teams to resolve issues before payroll deadlines
- Support compensation-related employee lifecycle changes, including new hires, transfers, promotions, leaves of absence, and terminations. Set up participants, plans, quotas, and assignments in line with approved policies and procedures
- Respond to questions from sales employees and leaders about commission statements, calculations, plan mechanics, and payments, explaining information clearly and protecting confidential data
- Maintain documentation and audit trails for calculations, adjustments, exceptions, and approvals to support compensation governance and financial controls
- Identify opportunities to improve commission processes, controls, reporting, and automation, and support quarterly and year-end close, plan deployment, and quota administration
Skills
- 2+ years of experience in sales compensation, commission administration, revenue or sales operations, finance, accounting, or a related analytical function
- Experience supporting commission calculations and/or sales compensation plan administration
- Bachelor's degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience
- Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, reconciliations, and analysis
- Strong analytical and problem-solving skills, attention to detail, and ability to work with large, complex datasets
- Strong organizational and time-management skills, with the ability to manage competing priorities and meet monthly and quarterly deadlines
- Clear written and verbal communication skills, including the ability to explain compensation calculations and plan mechanics
- Ability to collaborate across teams and handle confidential employee and compensation information with discretion
- Hands-on experience with Xactly Incent and/or Salesforce Spiff
- Experience with Salesforce and sales opportunity, bookings, and quota data
- Experience supporting a global sales organization and multiple compensation plan types
- Familiarity with quotas, attainment, accelerators, crediting, splits, SPIFFs, guarantees, and clawbacks
- Experience supporting monthly or quarterly financial close and commission accruals
- Experience in software/SaaS or education technology
- Basic SQL knowledge
Benefits
- Comprehensive health and wellness benefits
- Bonus and RSU equity programs
- Global perks designed to help you grow and thrive wherever you are
- Choose to work from home, an office, or a collaboration space
Company Overview
Company H1B Sponsorship