Note: The job is a remote job and is open to candidates in USA. Alliant Insurance Services is hiring a Cloud Systems Engineer III to design, implement, and improve infrastructure services at scale. The role leads technical workstreams, strengthens security and reliability, resolves complex incidents, and mentors junior engineers.
Responsibilities
- Lead infrastructure projects from design through implementation, including scope definition, risk assessment, stakeholder updates, and post-implementation validation
- Serve as a primary escalation point for complex incidents; coordinate cross-team troubleshooting and drive root cause analysis and permanent fixes
- Design and maintain secure configuration baselines for servers and core services; validate compliance and remediate drift
- Own patching and lifecycle strategies for assigned platforms, including prioritization based on vulnerability severity and business impact
- Develop system-specific operational policies and runbooks; ensure procedures are clear, tested, and adopted by the team
- Mentor and coach Systems Engineer I–II staff through pairing, reviews, and skills development plans; provide feedback on execution quality
- Implement automation to reduce manual work (provisioning, reporting, health checks, maintenance tasks) and improve consistency
- Plan and execute backup and disaster recovery strategies for assigned services; lead resiliency testing and track remediation to closure
- Partner with Security to respond to audits, vulnerability assessments, and control reviews; provide evidence and implement corrective actions
- Evaluate and recommend infrastructure tools and services; perform technical validation, proof-of-concept work, and implementation planning
- Collaborate with Network, Cloud, Application, and Service Desk teams to ensure end-to-end service reliability and secure integration patterns
- Produce clear technical documentation, architecture diagrams, and decision records to support operations and knowledge transfer
Skills
- Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Five (5) or more years of systems engineering, infrastructure operations, or a closely related role
- Demonstrated experience leading technical initiatives and mentoring junior team members
- Experience with cloud hybrid architectures and identity integrations
- Experience with compliance frameworks and audit evidence collection in regulated environments
- Advanced experience with Azure, AWS, Google Cloud, Terraform, Bicep, CloudFormation, Kubernetes, or related platform technologies
- Experience designing hybrid connectivity, identity integration, observability, backup, recovery, or platform security patterns
- Experience in insurance, financial services, regulated environments, or complex enterprise technology organizations
- Role-aligned certifications (Microsoft, VMware, Linux, cloud provider, or security-focused credentials)
- Strong administration and engineering experience in Windows Server and/or Linux, including performance tuning and advanced troubleshooting
- Proven ability to design and implement infrastructure services (identity components, management tools, monitoring, endpoint or server management platforms)
- Competence with infrastructure automation (PowerShell, Bash, and/or configuration tools) with a focus on repeatability and auditability
- Strong understanding of security fundamentals for infrastructure: hardening, secure authentication, logging, vulnerability remediation, and privileged access controls
- Experience leading projects and coordinating stakeholders; able to translate technical tradeoffs into business impacts
- Excellent documentation skills: can produce runbooks and diagrams that others can reliably follow
- Ability to define operational metrics and improve them (availability, incident volume, time to recovery, patch compliance)
Benefits
- Remote work
Company Overview
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