Note: The job is a remote job and is open to candidates in USA. The Bridgespan Group is a global nonprofit that works with mission-driven organizations, philanthropists, impact investors, and corporations to address significant social challenges. The Cloud Systems Engineer will administer and operate Microsoft Azure infrastructure and Microsoft Entra ID identity services while supporting cloud engineering, automation, governance, monitoring, security, and modernization initiatives.
Responsibilities
- Configure and maintain Microsoft Entra ID, including users, groups, roles, Conditional Access policies, MFA, and identity lifecycle processes
- Administer and support Azure infrastructure including virtual machines, storage accounts, networking, and platform services
- Manage Windows Server environments hosted in Azure virtual machines, including Active Directory domain controllers, DNS, DHCP, and file servers
- Implement and support identity integrations for enterprise and SaaS applications using SAML, OAuth, and OpenID Connect
- Support file storage solutions including Azure Files, SharePoint Online, and VM-based file services, ensuring appropriate access controls and data protection
- Monitor system performance and availability using Azure Monitor, Log Analytics, and related tools; respond to and resolve incidents within defined service levels
- Execute system updates, patching, vulnerability remediation, and configuration changes across cloud and identity platforms
- Support engineering and development teams by provisioning resources, managing access, and troubleshooting infrastructure and identity issues
- Manage and resolve infrastructure and identity-related tickets through the service management system, ensuring accurate documentation and timely resolution
- Track and contribute to project work, including executing assigned tasks, updating progress, and identifying risks or blockers
- Collaborate with security teams on compliance, risk management, and implementation of security best practices aligned with Zero Trust principles
- Maintain operational documentation, runbooks, and procedures to ensure consistency and knowledge sharing
- Participate in change management processes including planning, testing, and documenting changes in alignment with ITIL practices
- Provide escalation support for complex technical issues and participate in on-call support as needed
Skills
- • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience considered
- • 5–8+ years of experience in systems administration, with strong experience in Microsoft Azure cloud environments
- • Hands-on experience managing Windows Server workloads including Entra ID, DNS, DHCP, and file services in cloud-hosted environments
- • Strong experience administering Microsoft Entra ID, including Conditional Access, MFA, and identity governance concepts
- • Experience supporting Microsoft 365 services including Exchange Online, SharePoint Online, and Teams
- • Proficiency with PowerShell and/or Azure CLI for automation and administration
- • Strong troubleshooting skills across cloud infrastructure, Windows systems, and identity platforms
- • Understanding of authentication and identity protocols including SAML, OAuth, and OpenID Connect
- • Experience working within ticketing systems and tracking operational and project-based work
- • Ability to work effectively in cross-functional teams and support both operational and project-based initiatives
- • Ability to work independently and remain flexible in a changing environment
- • Ability to prioritize and manage multiple projects with strong attention to detail
- PLEASE NOTE: YOU MUST BE ELIGIBLE TO WORK IN THE US WITHOUT SPONSORSHIP, THE BRIDGESPAN GROUP IS UNABLE TO PROVIDE VISA SPONSORSHIP
- Azure certifications: AZ-104 (required), AZ-305 (preferred) and/or identity certifications SC-300 (preferred)
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