Note: The job is a remote job and is open to candidates in USA. Summit 7 protects the U.S. defense industrial base from cyber threats while delivering technology services and creating growth opportunities. The Cloud Engineer will support Microsoft business applications and operating systems, execute Exchange and SharePoint migrations, configure and troubleshoot Microsoft 365 and Azure services, document client environments, and communicate project updates and resolutions to clients.
Responsibilities
- System administrator support relating to technical issues involving Microsoft's core business applications and operating systems
- Execute multiple types of Exchange migrations (hybrid, O365 tenant to tenant, hosted to cloud)
- Execute SharePoint migrations (on premises to cloud, O365 tenant to tenant)
- Configuration, troubleshooting, and support of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Intune, and Azure Active Directory
- Document system configurations and build standards for client environments
- Communication with clients as required: keeping them informed of project progress, impending changes, and agreed upon outages
- Resolute dedication to unparalleled customer service
- Fast turnaround of client requests
- Ability to work in a team and communicate effectively
- Ensure requests are routed to the proper resource to be resolved quickly and efficiently
- Responsible for entering all time and expenses as they occur
- Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications
- Enhancing customer relations
- Interpret and discuss information with others and regularly provide advice and recommend actions involving complex issues
- Demonstrate professional attitude with client over the phone, on-site, and through emails to resolve all client requests/questions
Skills
- Associates or bachelor's degree in computer science or MIS from a reputable institute, at least five (5) years of related MSP experience, or a combination of education and experience
- Professional certifications
- Security+
- Network+
- MCE: Enterprise Administrator Expert
- MCA: Security Administrator
- MCSE: Core Infrastructure
- MCSE: Productivity Solutions Expert
- Office 365 GCC High experience
- NIST 800-171 and/or NIST 800-53 knowledge
Benefits
- Excellent health/dental benefits from BCBS and Ameritas
- Luxurious VSP vision benefits
- 401k with company matching
- 10 days' vacation
- 7 days sick time
- Bonuses and salary increase potential via our certifications plan
- Remote work
Company Overview