Note: The job is a remote job and is open to candidates in USA. UT Health San Antonio is a public research university and healthcare institution. The Clinical IS Analyst will manage the Epic Beaker application, including workflow analysis, application configuration, testing, tier-two support, troubleshooting, and project leadership for clinical information system initiatives.
Responsibilities
- Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes
- Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors
- Performs ongoing maintenance and configuration updates to Epic applications
- Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes
- Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations
- Perform all other duties as assigned
Skills
- Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment
- Demonstrated critical and analytical thinking proficiencies
- Strong written and verbal communication skills
- Demonstrated troubleshooting competencies
- Excellent organizational management skills
- Project Management skills
- Bachelor's degree (4 years of comparable experience may be substituted for a degree)
- A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles
- As specified by the department director, Epic certification for assigned modules (Beaker) are required within eighteen (18) months of hire
- Epic (Beaker) certification must be maintained per Epic Corporation standards
Benefits
- Medical insurance: UT SELECT Medical insurance is offered free for employees; family members can be added through payroll deduction.
- Employees and their dependents can receive discounted copays and coinsurance when using UT Health Physicians.
- $50,000 of group term life insurance for free, with options to purchase additional employee and dependent coverage at group rates.
- $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage at group rates.
- Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, including two PPOs and one dental HMO plan.
- Fully insured Vision Care benefits with two vision plan options offering standard or enhanced vision benefits.
- Disability Insurance provides income if a non-work-related illness or injury prevents an employee from working.
- Flexible spending accounts for qualifying dependent day care expenses or out-of-pocket health care expenses.
- Eligibility for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP); TRS is a defined benefit retirement plan that matches employee contributions.
- Voluntary retirement programs with the choice of five retirement plan providers.
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) based on years of service, given at the start of each fiscal year.
- Extended Illness Bank: 8 hours (1 day) accrued per month, usable for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- 12 set paid holidays each year.
- Discounts on services, tickets, and gym membership.
- Remote workplace arrangement.
Company Overview
Company H1B Sponsorship