Note: The job is a remote job and is open to candidates in USA. Software Technology Inc. is seeking a Clinical Documentation Principal Trainer to develop and deliver EHR training for providers and clinical staff. The role focuses on Epic clinical documentation workflows, training optimization, go-live support, governance, and improving documentation efficiency, compliance, and patient care outcomes.
Responsibilities
- Design, build, and maintain training curriculum for clinical documentation workflows (e.g., provider documentation, templates, SmartTools)
- Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
- Develop training materials including manuals, eLearning modules, quick reference guides, and simulations
- Ensure training content aligns with system updates, regulatory requirements, and organizational standards
- Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
- Collaborate with application analysts and informatics teams to understand system design and changes
- Translate technical build into end-user training content
- Support go-live readiness activities and command center operations
- Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
- Partner with Clinical Informatics to support optimization initiatives and standardization efforts
- Update training materials and strategies based on system enhancements and user needs
- Promote best practices for accurate, efficient, and compliant documentation
- Participate in governance structures and workgroups related to clinical documentation
- Provide input on system design decisions impacting documentation workflows
- Ensure alignment with enterprise documentation standards and regulatory requirements
- Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics
- Provide ongoing support and coaching to end users
- Maintain training environment and related documentation
Skills
- MUST BE A CERTIFIED CLINICAL DOCUMENTATION PRINCIPLE TRAINER FROM EPIC
- Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
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