Note: The job is a remote job and is open to candidates in USA. MRO is hiring a Clinical Data Lead to support its NSQIP clinical data operations. The role serves as a subject matter expert responsible for quality management, data abstraction accuracy, team onboarding, pre-submission case cleaning, quality trend analysis, and partner support.
Responsibilities
- Conduct orientation to medical records for new abstraction team members
- Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
- Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
- Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc
- Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
- Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities
- Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
- Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
- Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction
- Other quality tasks, as assigned
- Attend new partner orientation in order to orient new team members as added to the project
- Work closely with the Clinical Services Lead, as needed, for case-specific questions
- Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager
Skills
- 2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP)
- Experience abstracting procedure targeted cases
- SCR (Surgical Clinical Reviewer) Certification
- Exposure to multiple patient medical record systems (EMRs) and clinical databases
- Intermediate proficiency with MS Office (Microsoft Excel)
- Demonstrates high standards for accuracy and attention to detail
- Demonstrates technical savvy and strong desire to learn new systems and technology
- Thrives working independently and takes ownership of projects
- Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others
- Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
- Adapts to changes in project timelines, requirements, and assignments
- Maintains a high degree of responsibility in keeping PHI secure and confidential
- Surgical nursing background (preferred)
- 1+ years providing coaching and guidance to teams (preferred)
- RN, LPN, RT, RVT, or RCIS credentials (preferred)
Benefits
- An inclusive culture
- Flexible work environment
- Learning and development opportunities
- Robust benefits that support health and financial wellness
- A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
- Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
- 401(k) retirement plan with a company match.
- Paid professional development hours and other supportive resources.
Company Overview
Company H1B Sponsorship