Note: The job is a remote job and is open to candidates in USA. Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. The Clinical Applications Engineer supports early adoption of robotic systems by assisting new sites and users through their learning curve, providing technical and clinical expertise during procedures, and sharing system-use feedback with engineering teams.
Responsibilities
- Provide procedural support to new robotic system sites to promote safety and effective progression
- Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve
- Provide expert clinical product and technical assistance and training to physicians and clinical staff on the effective use of Intuitive’s equipment during clinical procedures
- Identify key areas of concern for clinical users for procedure adoption and collaborate with training and development partners to evaluate and address them
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the global Clinical Applications Engineering team as well as the development teams
- Collaborate with peers and development engineering partners to develop and share best practices and product feedback
- Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information
- Prioritize and appropriately respond to requests in a high-stress environment
Skills
- A minimum of 2 years of technical or clinical experience in healthcare
- Experience navigating hospitals and supporting procedures required
- Self-starter who performs well with autonomy and can be flexible in a dynamic work environment
- Problem solver who can maintain composure and think critically in high pressure environments
- Highly collaborative and works well in a remote team environment
- Effective communication skills including oral, written and interpersonal. Strong situational awareness
- Experience working with highly complex technical systems and/or working in a critical patient care setting with physicians and support staff
- Ability to seek out and process large amounts of data to translate information into actionable insights
- Desire to learn and build new skills
- Bachelor's degree in biomedical engineering or in healthcare-based field
Benefits
- Remote work arrangement; employees come onsite when requested by the leader.
- Incentives
- Benefits
- Equity
Company Overview
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