Note: The job is a remote job and is open to candidates in USA. Nihon Kohden America is a company dedicated to providing advanced medical technology and clinical support. They are seeking a part-time Clinical Application Specialist, Ventilation to provide clinical customer support, including product installations and training on NKV Series Ventilator Systems, while coordinating projects to meet customer expectations.
Responsibilities
- Reviews all training materials, achieves a score of 90% initially and annually on Product Knowledge Assessment, and maintains expertise on the operation of the NKV Series Ventilator Systems, including training end-users
- Ensures delivery of equipment, itemization of contents, electrical testing by hospital Biomed, and other requirements are completed prior to new product installations; provides ongoing support and documentation during scheduled assignments
- Provides ongoing clinical customer support either in person or by telephone
- Makes travel arrangements according to company policies and completes expense reports within designated timeframes
- Maintains clinical knowledge and competence, including an active respiratory therapy license and Registered Respiratory Therapy Credential
- Develops and updates documented project plans based on Customer “Kick Off” meetings and Nihon Kohden resources, including deliverables, responsibilities, timelines, and current status for assigned accounts
- Advises, coordinates, and communicates between Customers and Nihon Kohden resources to resolve complex ventilation issues and ensure timelines are met, as assigned
- Adhere to all company policies, procedures, and business ethics codes
- Duties may be modified or assigned at any time based on business need
Skills
- Master's or Bachelor's degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
- Valid unrestricted respiratory therapy license issued within the United States
- Active NBRC Registered Respiratory Therapist (RRT) Credential
- Valid driver's license and good driving record are required
- 3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations
- Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues
- Excellent communication skills both verbal and written, including customer service and organizational skills
- Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
- Ability to read, analyze and interpret equipment manuals to effectively to present complex information to customers, and Nihon Kohden personnel
- Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
- Hazardous physical, chemical and biological agent exposure is possible
- Ability to be flexible with schedule and ever-changing working environments
- Must be self-motivated and can be managed remotely
- Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
- Able to work effectively both independently and in a collaborative team environment
Benefits
- Travel arrangements according to company policies and completes expense reports within designated timeframes.
- Typical vendor credentialing expenses will be paid/reimbursed by the Company.
- Typical hours accommodate day and/or evening shifts, Monday–Friday, during scheduled work weeks.
- Weekend, and evening work hours may be required.
Company Overview