Note: The job is a remote job and is open to candidates in USA. HB Travels is seeking motivated, customer-focused individuals to join their team in a Client Services / Travel role. The position involves guiding clients, managing bookings, and delivering exceptional service while working remotely.
Responsibilities
• Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
• Maintain communication before, during, and after travel to ensure client satisfaction
• Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
• Handle all reservations and logistics accurately and efficiently
• Address client challenges before or during travel with proactive solutions
Skills
• Passion for travel and helping others explore the world
• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Self-motivated and comfortable working independently in a remote environment
• Reliable internet, computer or smartphone, and a dedicated workspace
• Must be 18+
• Sales or customer service experience is a plus (not required)
Benefits
• Comprehensive training and ongoing support
• Flexible remote, work full-time or part-time
• Exclusive travel discounts and perks
• Supportive, collaborative remote team environment
• IATA cards available for qualified agents
Company Overview
• HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far. It was founded in 2022, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.hbtravels.net.