Note: The job is a remote job and is open to candidates in USA. CTG delivers IT and business solutions that enhance clients’ digital agility. The Client Impact Analyst will assess test changes, classify mitigation status, translate data into client-level impact views, and support readiness, pricing, and client communication deliverables.
Responsibilities
- Assess every identified test change (new, changed, obsolete, retained) against client rebuild requirements, communication requirements, pricing impacts, and testing impacts
- Apply and maintain mitigation categories (Mitigated, Partially Mitigated, Not Mitigated) for each impacted test
- Translate crosswalk and classification data into client-level impact views based on client ordering/utilization data
- Support development of the Client Readiness Assessment and pricing impact analysis in partnership with Bid/Product Marketing SMEs
- Provide input on client communication content and requirements for the client-facing test build change summary tool
Skills
- 3+ years of experience in business analysis, client impact analysis, or client operations roles, ideally in healthcare or laboratory services
- Strong analytical skills with the ability to work in large datasets (Excel/SQL) to connect test-level changes to client-level utilization
- Experience developing impact assessments or readiness assessments for external clients or customers
- Clear written communication skills for producing client-facing summaries and internal impact documentation
- Experience with clinical laboratory client operations, LRC/field service, or client conversion processes
- Familiarity with pricing/match-bill analysis in a laboratory or diagnostics setting
- Familiarity with Compass, Beaker, or LTC test data
Benefits
- Encouraged to grow, supported in your ambitions, and empowered to shape your own career journey
Company Overview
Company H1B Sponsorship