Note: The job is a remote job and is open to candidates in USA. Imperium Acquisition is hiring a Client Growth Strategist to advise a portfolio of clients on growth and acquisition strategy while managing their relationships throughout the engagement lifecycle. The role combines marketing audits and customized growth roadmaps with client support, retention, renewals, and account expansion.
Responsibilities
- Diagnose and advise on what's actually driving (or blocking) client growth
- Review client sales calls and acquisition strategies
- Audit client marketing channels, funnels, and messaging — this is core to the role, not an occasional task
- Build each client's customized execution roadmap for growth during onboarding, grounded in a real read of their acquisition strategy
- Monitor client engagement and program progress in real time
- Manage assigned client accounts throughout their full engagement lifecycle
- Conduct onboarding consultations with every new client
- Run bi-weekly strategic advisory sessions as needed to keep clients moving toward their goals
- Provide Slack support to clients throughout the work week
- Send structured weekly accountability and progress check-ins — no client should ever wonder where they stand
- Monitor community platforms (Skool, Slack, WhatsApp) and jump in on client inquiries
- Maintain detailed, accurate notes and records in Company systems (Asana, HubSpot. or equivalent)
- Direct clients to the right program resources, training, or group coaching sessions at the right moment
- Collaborate with internal leadership on client performance and escalation issues
- Identify and act on opportunities for program renewals, resells, and upsells — especially those surfaced through your own marketing audits
- Encourage clients to share testimonials, Trustpilot reviews, and case studies when they're winning
- Represent the brand at all times, per the Contractor Dress Code & Professional Standards Agreement
Skills
- Demonstrated, hands-on marketing/acquisition strategy experience — gained running marketing for an agency, consulting agency owners on growth, or leading acquisition for a coaching/consulting business. You need to be fluent in acquisition channels, campaign strategy, funnels, and messaging, with the judgment to look at a client's marketing and immediately spot what's broken and why
- 2+ years in a client-facing advisory, consulting, or account-management capacity (CSM title not required — agency consulting, fractional marketing/growth advisory, or account management all qualify)
- Prior experience specifically as a Customer Success Manager or in a renewal/retention-owned seat
- Proven track record of retention, renewal, resell, or upsell performance
- Comfortable managing a high-volume book of accounts (100+)
- Experience working in CRM/CS systems such as Asana, HubSpot, or equivalent
Benefits
- Remote work arrangement
- Commission; first-year OTE of $120K with an $80K-$90K base plus commission
Company Overview