Note: The job is a remote job and is open to candidates in USA. Celonis is hiring a Client Director for Financial Services accounts to own senior commercial relationships and account expansion. The role develops executive sponsorship, grows and protects multi-year revenue, and positions the Celonis platform within clients’ enterprise AI and transformation strategies.
Responsibilities
- Own the commercial relationship: Serve as the primary executive point of contact across the C-suite—CEO, CFO, CSCO, COO, CIO—building relationships that transcend any individual deal cycle and anchor Celonis to the customer’s long-term strategic agenda
- Drive ARR and NRR growth: Develop and execute a structured expansion roadmap—identifying new business units, geographies, use cases, and platform capabilities that compound ARR over time. Lead commercial negotiations for expansions, renewals, and multi-year enterprise agreements in partnership with Deal Desk and Legal
- Translate adoption into commercial momentum: Partner with the CVP and Value Engineering teams to convert adoption milestones and realized value into renewal confidence and expansion urgency. Own executive business reviews that are forward-looking and commercially anchored
- Embed Celonis as a strategic platform: Position Celonis within the customer's AI strategy—connecting Process Intelligence to their LLM, automation, and agentic AI investments so the platform becomes a foundational data and orchestration layer, not a point solution
- Protect through transformation: Proactively identify and mitigate commercial risk: sponsor departures, competitive displacement, implementation fatigue, and budget consolidation. Ensure multi-threaded executive relationships and a documented value story that survives the leadership transitions common in large enterprise accounts
- Scale the practice: Codify account strategies, expansion motions, and transformation navigation approaches into reusable assets for the broader Strategic Accounts practice. Maintain disciplined account plan, pipeline strategy and coverage to any growth targets, and forecast accuracy across a small, complex account set
Skills
- 12+ years in enterprise SaaS sales or strategic account management, with at least 5 years managing accounts with $5M+ ARR
- Deep industry expertise in Financial Services— with the credibility to engage customers on industry-specific challenges, benchmarks, and transformation priorities, not just platform capabilities
- Demonstrated track record of growing ARR within named accounts over multi-year horizons—expanding platform footprint, not just renewing contracts
- Executive presence and credibility at the C-suite level—able to lead strategic conversations with CFOs, COOs, and CIOs and influence large, complex buying decisions
- Experience navigating enterprise transformations—ERP consolidations, cloud migrations, M&A, organizational restructuring—without losing commercial momentum
- Fluent in business case construction: ROI modeling, TCO analysis, and value benchmarking at a level that withstands CFO scrutiny
- Comfortable with long deal cycles and ambiguity; skilled at managing internal and external stakeholders across 12–24+ month expansion arcs
- Proven ability to work in a team-selling model alongside value engineering, professional services, partners, and extended GTM teams like Growth, Industry, and Transformation experts
- Preferred direct experience with large financial institutions leading transformation initiatives or acting as a strategic consultant or Client Director
- Background in ERP, Supply Chain, Finance transformation, or AI-native enterprise platforms strongly preferred; familiarity with agentic AI, automation, or intelligent process orchestration a plus
Benefits
- Total compensation package includes bonus/commission, equity, health, dental, life, 401k, and paid time off.
- Every full-time Celonaut receives Restricted Stock Units (RSUs) and merit-based refresh grants.
- 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
- Unlimited PTO in applicable regions and generous PTO globally.
- Flexible hybrid work model balancing remote focus with office collaboration.
- 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks.
- Annual Impact Days, with paid time off to volunteer for community and environmental causes locally or virtually.
- Participation in annual Inclusion Days.
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