Note: The job is a remote job and is open to candidates in USA. phData is a data and AI consultancy. The Client Account Lead owns a portfolio of strategic accounts, driving account growth, profitability, executive relationships, and delivery of client data and AI programs.
Responsibilities
- Own and drive account strategy, delivery, and growth for a portfolio of strategic, industry-focused accounts, creating and executing long-term growth plans aligned to client goals and phData’s capabilities
- Translate client business objectives and AI & Data goals into strategic programs spanning data platforms, pipelines, governance, analytics, and AI, in partnership with data engineering, analytics, and ML teams
- Ensure engagements across your portfolio are delivered on time, within scope, and with strong profitability and measurable business value, maintaining ~40% utilization to stay close to delivery and client outcomes
- Collaborate with cross-functional partners across Go-to-Market, Delivery, Finance, Product, and Partner teams to align on account health, project success, and future opportunity
- Provide strategic leadership during executive meetings, workshops, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and IT stakeholders
- Ensure high-quality deliverables by staying engaged with delivery teams, reviewing performance metrics, and driving governance, risk management, and issue resolution across accounts
- Partner with ecosystem providers (e.g., Anthropic, Snowflake, AWS) to design and execute joint account strategies that bring added value to clients and accelerate portfolio growth
- Contribute to internal initiatives such as industry playbooks, account planning frameworks, sales enablement materials, and patterns for driving AI & Data outcomes in your verticals
- Represent phData professionally at industry events, conferences, and panels, helping elevate our presence and reputation in Restaurant/Hospitality, Technology, and other priority sectors
- Share best practices, deal learnings, and client insights to help improve phData’s client engagement model, forecasting, and overall delivery excellence
- Act as a trusted advisor to senior client stakeholders, shaping roadmaps, influencing strategic decisions, and guiding long-term initiatives
- Mentor and coach team members, fostering a culture of learning, feedback, and continuous improvement
- Help define and refine practice standards, reusable assets, and delivery frameworks
Skills
- 10+ years of experience in consulting or similar data-driven verticals, including ownership of strategic account portfolios and revenue targets in the $10–20M+ range
- Hands-on experience collaborating with data engineering, analytics, and ML teams to design, sell, and oversee implementation of modern data solutions (data platforms, pipelines, governance, analytics, and AI)
- Proven ability to own revenue and profitability across a portfolio of strategic accounts, delivering growth through both net-new and expansion work
- Experience delivering projects for external or internal clients in a professional services or consulting environment
- Ability to break down complex problems into structured, actionable steps and drive them through to completion
- Strong written and verbal communication skills in English, including experience leading executive-level conversations and influencing cross-functional stakeholders
- Demonstrated ability to work effectively within matrixed, distributed, and cross-functional teams across Sales, Delivery, Product, and Partners
- Proven track record of building and sustaining CxO and senior executive relationships, influencing strategic roadmaps across both IT and business stakeholders
- Experience in the Restaurant/Hospitality and/or Financial Services sectors, with meaningful exposure to data, analytics, or AI-driven transformation
- Hands-on experience with cloud data platforms and ecosystems (e.g., Snowflake, AWS, Databricks, Anthropic) and familiarity with modern data architectures and use cases
- Prior experience working in global or remote teams and partnering across US and other regions
- Contributions to communities, speaking, writing, or internal accelerators (e.g., industry events, thought leadership, or sales/solutions playbooks) are a plus
Benefits
- Remote-First Work Environment
- 401k plan with company match
- Dental and Vision insurance
- Home Office Equipment Stipend
- Annual stipend for Learning and Development
- Flexible PTO plus 10 Holidays
- Access to challenging projects, mentorship, and structured development pathways
- Supportive, high-performing global team that values transparency, autonomy, and continuous improvement
Company Overview