Note: The job is a remote job and is open to candidates in USA. Enterprise Fleet Management, a business line of Enterprise Mobility, is hiring a Client Account Coordinator for its Collections Team. The role handles accounts receivable and billing inquiries, researches customer balances, supports payment collection, and serves as a point of contact for local teams and external customers.
Responsibilities
- Research and contact customers on accounts receivable balances on a daily basis via phone and email to obtain payment and negotiate a payment plan when necessary
- Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers
- Identify customers that are in a risky position and provide problem resolution when needed
- Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk / equity position, amount of past due and bad debt impact
- Complete detailed account reconciliations and apply payments to ensure all rules of asset backed financing are followed
- Perform account maintenance in PeopleSoft AR in compliance with accounting policies
- Partner with other departments and local offices to research and process billing and accounting transactions
- Review, research, and clear AR balance sheet accounts
- Manage banking information of customers for automatic and manual electronic funds transfers
- Other duties as assigned
Skills
- Minimum 2 years accounting, billing or AR experience
- Minimum 2 years customer service experience
- Intermediate proficiency with MS Excel
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Accounting Software knowledge (Quickbooks, PeopleSoft Financials, etc)
- Some college coursework in Accounting or Business
- Terrestrial cable or fiber internet connections are strongly preferred
Benefits
- 100% remote position, working from your home residence in the Greater St. Louis, MO Metropolitan area
- Paid vacation and choice time days
- Medical, dental, and vision insurance benefits
- Dependent spending account
- Health savings account
- Life and disability insurance
- Fertility benefits
- Employee Assistance Programs
- Profit sharing
- 401(k) employer match
- Discounts
Company Overview