Note: The job is a remote job and is open to candidates in USA. Spyglass Ops is representing Client Accelerators, a performance marketing agency focused on data-driven growth strategies. They are seeking a Director of Operations to build systems and infrastructure that allow the CEO to focus on strategic initiatives while leading a remote team and optimizing operational efficiency.
Responsibilities
- Partner with the CEO to turn company vision into daily execution and accountability
- Translate strategic goals into initiatives, owners, deadlines, and OKRs
- Align departments around shared priorities and execution
- Provide executive reporting on operations and strategic initiatives
- Build a single source of truth across systems and data
- Evaluate, prioritize, and implement automation opportunities
- Eliminate unnecessary manual processes
- Document SOPs so critical knowledge is never dependent on individuals
- Own the P&L and actively manage operating expenses
- Turn complex financial data into clear, actionable reporting
- Maintain operational efficiency as the business scales
- Build executive dashboards that simplify decision-making
- Lead and develop a remote international team
- Recruit, coach, and grow leaders across the organization
- Build management layers that reduce founder dependency
- Hold leaders accountable while maintaining a strong culture
Skills
- Experience scaling an agency to eight figures by building systems and operational structure
- Strong P&L ownership and financial management
- Proven implementation of AI and automation in daily operations
- Experience leading fully remote international teams
- Track record developing managers and leadership teams
- Ability to simplify complex data into actionable insights
- Systems thinking and scalable process design
- KPI development and performance management
- Change management in high-growth environments
- Outcome-based leadership focused on results
- Builds credibility through consistent execution
- Confident challenging decisions with data and better solutions
- Translates vision into clear execution and accountability
- Makes sound decisions with incomplete information
- Builds trust across distributed, multicultural teams
- Exceptional attention to detail, time-management, and organizational skills
- Comfortable working 100% remotely and managing distributed, international teams across multiple time zones
- Self-starter who manages schedule, team, and deadlines without direct supervision
- Data-driven decision maker able to analyze data and make critical choices based on evidence
- Candid and direct communicator with strong interpersonal, verbal, and written communication skills in English
- Ability to maintain core collaboration hours between 9:30am to 6:00pm EST
- You are a builder, not a manager of the status quo. You are genuinely excited by a performance marketing agency scaling a remote international team with real financial ambition
- You hold yourself to the highest standards of performance and are resilient in the face of obstacles or failure
- You thrive in fast-changing environments and are comfortable with ambiguity during periods of rapid transformation
- You are not looking for a stable corporate operations role. You are looking for something to build
Benefits
- Bonus structure tied to growth of the organization.
- Employment type is 1099 for the 90 Day Probationary and the option to pivot to W2 after
- Unlimited PTO
- Standard US Holidays are observed for US based team members
- Professional Development: This role will be supported by an external Ops program that includes Ops mentorship, community, and live coaching.
Company Overview