Note: The job is a remote job and is open to candidates in USA. Talentoma is hiring a Clerical Assistant to provide direct administrative support by handling routine requests, maintaining trackers, arranging meeting details, and keeping internal information current. The role supports coordinators, supervisors, and staff with status updates and follow-up on routine office tasks.
Responsibilities
- Receive routine work through a shared queue, phone calls, emails, and internal tickets, then sort requests by topic and needed next step
- Review incoming request details for completeness, identify missing information, and enter accurate updates into assigned trackers
- Use a project management system such as Wrike to log tasks, update progress, and keep request owners aware of status
- Coordinate meeting details, send routine calendar invitations through a scheduling and calendar system such as Microsoft Bookings, and note responses
- Update lists and simple trackers using a spreadsheets and data entry tool such as LibreOffice Calc while following established naming and formatting practices
- Prepare clear routine messages that confirm receipt, request missing details, or share approved status information with staff members
- Maintain current contact lists and shared reference information by comparing entries with information provided by authorized internal contacts
- Follow up on requests that remain incomplete or need clarification, using the assigned communication channel and noting each contact attempt
- Escalate unclear, urgent, or nonroutine requests to the administrative team lead with a concise summary of the issue and relevant details
- Check completed tasks against instructions before closing them, with quality judged by accuracy, turnaround, complete notes, and appropriate follow-up
Skills
- High school diploma or equivalent
- Ability to learn a project management system such as Wrike, a scheduling and calendar system such as Microsoft Bookings, and a spreadsheets and data entry tool such as LibreOffice Calc
- Ability to review written details carefully, follow step-by-step instructions, and keep information organized across several routine tasks
- Clear written and verbal communication for asking focused questions and providing concise status updates to internal contacts
- Comfortable entering information consistently, comparing entries, and identifying missing or conflicting request details
- Authorization to work in the United States
- Related clerical or office support experience
- Familiarity with routine administrative workflows, shared request queues, meeting details, and status tracking
Benefits
- Fully remote work from a dedicated home workspace in Virginia, United States.
- Structured onboarding and training on the named systems, including Wrike, Microsoft Bookings, and LibreOffice Calc.
- Regular check-ins with the administrative team lead to review priorities, questions, and progress.
- Opportunities to build skills in request coordination, tracker maintenance, meeting support, and clear internal updates.
- Health coverage
- Paid leave
- A 401(k)
- Maternity leave
- Stipends
Company Overview