Note: The job is a remote job and is open to candidates in USA. Edward Jones is a financial services firm offering investment and trust-related services. The Chief Operating Officer, Trust, is responsible for the Trust Company's overall operating performance, financial management, business execution, regulatory readiness, technology enablement, vendor oversight, and leadership development.
Responsibilities
- Own execution of the Trust Company's strategic and operating plans, ensuring alignment between business objectives, operating capabilities, and financial results
- Direct accountability for Trust Company financial performance, including revenue growth, expense management, productivity improvement, profitability, forecasting accuracy, and achievement of business targets
- Lead the Trust Company's operating rhythm by translating strategy into measurable goals, key performance indicators, and execution roadmaps while driving accountability across leadership teams
- Exercise enterprise decision-making authority across operating models, service delivery, workforce planning, resource allocation, and process optimization to ensure scalable and efficient operations
- Maintain executive accountability for operational risk management, regulatory readiness, examination support, remediation activities, control effectiveness, and adherence to fiduciary requirements and trust regulations
- Govern technology investments and digital initiatives that enhance operational effectiveness, client experience, data capabilities, and long-term scalability
- Provide executive oversight of third-party vendors, affiliated relationships, and strategic partnerships to ensure performance, compliance, service quality, and risk mitigation objectives are achieved
- Chair executive reviews and escalation forums for complex client, operational, fiduciary, and regulatory matters while ensuring timely decisions and sustainable corrective actions
- Build and develop a high-performing leadership team by strengthening organizational capability, succession readiness, managerial effectiveness, and a culture of accountability and continuous improvement
- Represent the Trust Company with regulators, industry organizations, service providers, and enterprise partners while influencing strategic decisions, assessing emerging risks, and advancing organizational priorities
Skills
- Bachelor's degree in business, Finance, Accounting, Economics, Law, or related field
- 15+ years of progressive leadership experience in trust, wealth management, banking, fiduciary services, or financial services
- Trust industry leadership experience within a regulated trust company
- Professional fiduciary, trust, banking, or risk-related certifications
- Significant experience managing business operations, financial performance, and regulatory environments
- Experience leading large-scale operating teams and enterprise initiatives
- Master's degree (MBA, Finance, Business Administration, or related discipline) preferred
Benefits
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Voluntary benefits, such as accident, hospital indemnity, and critical illness coverage
- Short- and long-term disability coverage provided at no cost to associates
- Basic life and basic AD&D coverage provided at no cost to associates
- 401k retirement plan
- Health savings account
- Flexible spending account
- Ten paid holidays
- 15 days of vacation for new associates beginning on January 1 of each year
- Sick time
- Personal days
- A paid day for volunteerism
- Associates may be eligible for bonuses and profit sharing
- Employee Assistance Program, available to all associates
Company Overview
Company H1B Sponsorship