Note: The job is a remote job and is open to candidates in USA. BASSLILA is a music production school and artist-development platform focused on empowering emerging music creators. The Chief Operating Officer will oversee daily operations, develop scalable processes for online and hybrid learning, manage cross-functional teams, monitor performance, and translate strategic priorities into operational plans. The role will also support course launches, risk management, continuous improvement, and partnerships within the music education ecosystem.
Responsibilities
- Overseeing day-to-day operations across BASSLILA’s programs and business functions
- Design and implement operational processes that support scalable online and hybrid learning, optimize resource use, and ensure high-quality experiences for learners and partners
- Collaborate closely with the founding team on business planning, performance goals, and growth initiatives, translating strategic priorities into clear operational roadmaps
- Supervising cross-functional teams
- Monitoring KPIs and financial performance
- Refining workflows for program delivery
- Coordinating with marketing, product, and academic teams to support new course launches
- Risk management
- Continuous improvement of operational systems
- Building partnerships that strengthen BASSLILA’s impact in the music education ecosystem
Skills
- Strong experience in Operations Management, with the ability to design, implement, and optimize processes across multiple teams and programs
- Demonstrated Business Planning and strategic execution skills, including translating long-term vision into measurable operational plans
- Excellent Analytical Skills for interpreting data, tracking KPIs, and making evidence-based decisions that enhance efficiency and outcomes
- Solid foundation in Finance and Budgeting, including forecasting, cost control, and managing operational P&L
- Proven leadership experience managing distributed or remote teams, with inclusive people-management and communication skills
- Ability to work autonomously in a remote setting, prioritize effectively, and handle multiple projects in a fast-paced environment
- Bachelor's or Master's degree in Business, Management, Finance, or a related field, or equivalent professional experience
- Background in edtech, online education, or creative industries (music, media, arts) is highly beneficial
Benefits
- Full-time remote role
Company Overview