Note: The job is a remote job and is open to candidates in USA. LS Technologies, a Tetra Tech company, provides engineering, technical, and professional services to Federal Government agencies. The Change Management Engineer will support the planning, coordination, implementation, and governance of cloud infrastructure and application changes within the FAA enterprise environment. The role ensures changes are engineered, documented, tested, authorized, implemented, and validated while minimizing operational risk.
Responsibilities
- Plan, coordinate, and execute cloud infrastructure and application changes across development, test, staging, and production environments
- Manage the end-to-end change lifecycle, including change identification, impact assessment, technical review, approval, implementation, validation, and closure
- Develop and maintain standardized Cloud Change Management processes, procedures, templates, workflows, and technical documentation
- Evaluate proposed changes for technical dependencies, operational impacts, security implications, resource requirements, and potential mission impact
- Coordinate changes across Cloud Engineering, DevOps, Cybersecurity, Network Engineering, Application Development, Operations, and FAA program stakeholders
- Support Change Configuration Board (CCB) activities by preparing technical change packages, risk assessments, implementation plans, test results, rollback plans, and supporting documentation
- Ensure changes comply with FAA policies, enterprise architecture standards, cybersecurity requirements, configuration management processes, and applicable Federal regulations
- Develop detailed implementation, validation, and back-out/rollback plans for complex cloud changes
- Establish and maintain change windows and coordinate implementation activities to minimize disruption to mission-critical systems
- Monitor and validate changes after implementation to ensure systems, applications, security controls, and integrations remain operational
- Support root-cause analysis for unsuccessful or emergency changes and identify corrective and preventive actions
- Track change-related incidents, failed changes, emergency changes, and recurring changes to identify trends and opportunities for process improvement
- Coordinate emergency and expedited changes while ensuring appropriate technical approvals, documentation, risk assessment, and post-implementation review
- Maintain accurate configuration and change records within enterprise IT service management and configuration management systems
- Support Configuration Management Database (CMDB) activities by ensuring cloud infrastructure components and configuration relationships are accurately represented
- Work with engineering teams to establish standard, repeatable, and automated changes that reduce manual intervention and operational risk
- Integrate change management practices into DevSecOps and CI/CD pipelines, ensuring infrastructure and application changes are appropriately governed without unnecessarily slowing development
- Review Infrastructure as Code changes, including Terraform, CloudFormation, Ansible, or similar technologies, to assess implementation impact and change risk
- Establish automated controls and approval gates for infrastructure deployments and production changes
- Support version control and peer-review processes for cloud configuration and Infrastructure as Code repositories
- Coordinate cloud changes involving AWS services, networking, identity and access management, security services, compute, storage, databases, containers, monitoring, and logging
- Ensure cloud changes account for required cybersecurity controls, vulnerability remediation, security hardening, logging, monitoring, and compliance requirements
- Support security-related changes involving services such as AWS Security Hub, GuardDuty, IAM, CloudTrail, Config, and other enterprise security capabilities
- Coordinate changes associated with cloud platform upgrades, operating system updates, security patches, application releases, infrastructure modernization, and technology migrations
- Develop dashboards, metrics, and reports to measure change success rates, failed changes, emergency changes, change volume, implementation performance, and compliance
- Identify opportunities to automate repetitive change management activities using scripting, APIs, Infrastructure as Code, and DevOps tooling
- Participate in technical design reviews and architecture discussions to ensure change management requirements are incorporated early in the engineering lifecycle
- Provide technical guidance to junior engineers and development teams regarding cloud change management, deployment practices, documentation, and operational readiness
- Support continuous improvement initiatives designed to increase deployment velocity, reliability, security, and operational stability
- Assist with audits and assessments by providing evidence of change approvals, testing, implementation, validation, configuration management, and compliance
- Support FAA mission systems by ensuring cloud changes are executed in a controlled, predictable, secure, and repeatable manner
Skills
- Bachelor's degree in computer science, Information Technology, Engineering, or a related technical discipline, or equivalent experience
- 5+ years of experience in systems engineering, cloud engineering, DevOps, IT operations, configuration management, or change management
- Demonstrated experience managing technology changes within complex enterprise environments
- Strong understanding of cloud infrastructure and cloud service delivery models
- Experience with AWS cloud environments and enterprise cloud operations
- Experience developing implementation plans, test plans, validation procedures, and rollback plans
- Experience with configuration management and enterprise change management processes
- Ability to analyze technical changes and identify dependencies, risks, and potential operational impacts
- Strong technical writing, documentation, communication, and organizational skills
- Ability to work effectively with engineers, developers, cybersecurity professionals, operations personnel, and government stakeholders
- Work location: Remote
- Work Hours: 40
- Travel: 20%
- Extended Computer Use: Regular and prolonged periods of working at a computer terminal
- Lifting and Carrying: Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations
- Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision
- Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues
Benefits
- For all employees who work 30+ hours per week: Medical insurance
- For all employees who work 30+ hours per week: Dental insurance
- For all employees who work 30+ hours per week: Vision insurance
- For all employees who work 30+ hours per week: Life insurance
- For all employees who work 30+ hours per week: Short-Term Disability
- For all employees who work 30+ hours per week: Long-Term Disability
- For all employees who work 30+ hours per week: 401(k) match
- For all employees who work 30+ hours per week: Flexible Spending Accounts
- For all employees who work 30+ hours per week: Employee Assistance Program (EAP)
- For all employees who work 30+ hours per week: Education Assistance
- For all employees who work 30+ hours per week: Parental Leave
- For all employees who work 30+ hours per week: Annual Leave
- For all employees who work 30+ hours per week: Holidays
- Merit-based financial rewards
- Flexibility and company-wide commitment to work/life balance
- Learning and development opportunities for ongoing professional growth
- Remote work
Company Overview
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