Note: The job is a remote job and is open to candidates in USA. Reed Smith LLP is an equal opportunity employer offering a remote Change Analyst position with occasional in-office requirements. The role supports change management planning and execution across global, cross-functional initiatives, including stakeholder engagement, communications, training, business readiness, adoption tracking, reporting, and dashboard updates.
Responsibilities
- Deliver assigned change workstreams, including planning, executing, and tracking activities against project milestones, objectives and outcomes
- Conduct change impact assessment and stakeholder analysis and summarize insights to inform change strategies
- Translate change strategies into action plans across communications, training, and stakeholder engagement, adapting approaches based on stakeholder and business needs
- Partner with project teams, business stakeholders, and Change Leads to support execution of change initiatives across global, cross-functional programs
- Develop and deliver stakeholder engagement activities, including gathering input on influence and resistance, maintaining contact lists, scheduling interviews, workshops, and briefings, and synthesizing information to inform strategy
- Assess change-related risks, recommend mitigation actions, and escalate issues when appropriate
- Own the creation and distribution of targeted communications, including emails, intranet posts, FAQs, and reference materials, tailoring messaging and delivery approaches based on stakeholder and business needs while ensuring alignment with overall strategy
- Develop, coordinate and deliver training materials and activities, including creating and updating materials, scheduling sessions, sending invitations, tracking attendance, and collecting feedback collection
- Track and analyze adoption and business readiness metrics and contribute to dashboards and reports that identify trends, risks, and areas requiring additional communication, training, or stakeholder support
- Perform other duties as assigned
Skills
- • Bachelor's degree in Business, Organizational Behavior, or a related field
- • Minimum of five years of experience supporting change management or project delivery initiatives
- • Experience working in professional services, legal, consulting, or other client-facing environments
- • Working knowledge of change management and project management principles, with the ability to apply them to support execution and problem-solving
- • Strong written and verbal communication skills, with the ability to tailor messaging to support understanding and adoption across different audiences
- • Strong interpersonal skills, with the ability to build effective working relationships across teams and stakeholder groups
- • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights and recommendations
- • Highly organized, with the ability to manage multiple priorities, meet deadlines, and deliver high-quality outputs in a fast-paced environment
- • Ability to work independently and collaboratively across global, cross-functional teams and navigate a matrixed environment
- • Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use
- • Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities
- • Ability to engage in effective and professional communication
- • Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes
- • Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements
- • Ability to work an adjusted schedule as needed, including earlier start times, to support collaboration with international stakeholders in EMEA based on business, operational, or project needs
- • Ability to work in the office as required to meet business or project needs
- This role is remote. Occasional extended hours may be required beyond the normal daily schedule. There may be periodic in-office work requests, so proximity to the office is important
- • Formal change management certification (e.g., Prosci) preferred
- • Experience supporting enterprise system implementations (e.g., Workday, CRM platforms) preferred
Benefits
- 401(k) Retirement Plan
- Medical Insurance
- Health Savings Account (HSA)
- Virtual Health Services
- Dental Insurance
- Vision Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Life Insurance
- Short-Term Disability Coverage
- Long-Term Disability Coverage
- Flexible Spending Accounts (FSA)
- Lyra Health Employee Assistance Program (EAP)
- Paid Family Leave (for eligible Exempt and Non-Exempt staff)
- Transportation Benefit
- Back-up Child Care Services
- College Coach Program
- Pet Insurance
- Paid Sick Time (for Exempt staff)
- Paid Time Off (available to all full-time, non-temporary employees)
- Remote work
- Flexible benefits program
- Tuition assistance
- Business casual dress code
Company Overview