Note: The job is a remote job and is open to candidates in USA. Plan A Technologies is seeking an experienced Casino Systems Project Manager to lead technology projects for clients from inception through installation. The role manages gaming system solutions, project schedules and budgets, cross-functional coordination, business process optimization, technical documentation, software configuration, and client training in a hybrid environment with required project travel.
Responsibilities
- End-to-End Project Execution: Drive the delivery of new and enhanced gaming system solutions focused on boosting customer satisfaction and operational performance through technology
- Schedule & Budget Oversight: Own project timelines, budgets, and resource allocation to ensure key milestones and deliverable goals are met on time and within scope
- Cross-Functional Leadership: Facilitate alignment and extensive interaction across multidisciplinary teams—including Sales, Systems Engineering, Services Consultants, and Product Development
- Technical & Stakeholder Management: Apply project management methodologies to balance competing technical interests, navigate project risks, and run high-level internal stakeholder meetings
- Business Process Mapping: Collaborate with business partners to analyze current ("as-is") operational workflows and design optimized future-state ("to-be") business processes
- Technical & System Documentation: Coordinate comprehensive documentation requirements for system conversions, software upgrades, third-party interfaces, business logic, reporting, and workflow forms
- Client Enablement: Assist with configuring proprietary software platforms and conducting hands-on training sessions for client operational teams as needed
- Flexible Work & Travel Model: Work effectively in a hybrid setup (remote and on-site at client locations), maintaining availability for mandatory project travel
Skills
- Please note: you must have at least 5+ years of dedicated project management experience leading information technology (IT) projects to be considered for this role
- • Bachelor's degree required or equivalent experience
- • 5+ years project management experience managing information technology (IT) based projects
- • Demonstrated experience managing and delivering multiple, highly technical projects—often concurrently—across cross-functional business and engineering teams
- • Proven track record in gathering, documenting, assimilating, estimating, and prioritizing technical requirements based on business input
- • Practical familiarity with established project management frameworks (e.g., PMI methodologies or SAP) and proficiency with Microsoft Office Suite, including MS Project
- • Working knowledge of networked systems, IT inventory management, and technical platform deployments
- • Exceptional written and verbal communication skills, with proven expertise in group meeting facilitation and stakeholder presentations
- • Excellent verbal and written English communication skills
- • Initiative and drive to do great things
- • Operational knowledge of standalone networked and wireless gaming devices
- • PMP desired but not essential
- • Gaming operations experience preferred
- • Ideally has knowledge of gaming industry, gaming regulations, casino operations and or slot technical ability
- • Exposure to SAP Project Systems good-to-have
- • Exposure to PPM good-to-have
Benefits
- Work From Home 100% of the time, or come into one of our global offices. Up to you.
- You'll get a generous vacation schedule.
- Brand New Laptop
- You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other.
Company Overview
Company H1B Sponsorship