Note: The job is a remote job and is open to candidates in USA. Fello Logistics is a fast-growing freight brokerage specializing in open-deck, flatbed, heavy-haul, and other challenging freight. The Carrier Account Manager will source and book carriers, negotiate rates, manage shipments from pickup through delivery, maintain accurate records, and coordinate with sales and operations to keep freight moving.
Responsibilities
- Source, vet, and book reliable carriers for customer shipments
- Negotiate carrier rates while balancing service, capacity, and margins
- Manage loads from pickup through delivery, including tracking and timely updates
- Build relationships with carriers and develop a dependable network for the freight we move
- Respond quickly when issues arise and work with the team to find solutions
- Keep load details, carrier information, and communication accurate in our TMS
- Partner with sales and operations to deliver the service we’ve promised our customers
Skills
- You're comfortable calling carriers, negotiating rates, and managing multiple priorities
- You pay attention to the details and follow through on your commitments
- You stay calm and resourceful when a load doesn't go according to plan
- You communicate clearly and keep the right people informed
- You take ownership of your work, but you know the team wins together
- You're coachable and willing to learn from feedback
- You have the discipline and self-motivation needed to succeed in a fully remote environment
- You align with Fello's core values and take pride in delivering great service
- 1–2 years of freight brokerage experience preferred, ideally in a carrier-facing role
- You have 1–2 years of freight brokerage experience and want to keep growing in a carrier-focused role
Benefits
- Commission: 3-6% of gross profit on loads you cover, in accordance with our commission plan
- Opportunity to grow your earnings as you develop your carrier relationships and take on more freight
- Fully remote work environment
- Monthly health insurance reimbursement through an employer-funded ICHRA
- Paid time off, sick time, and paid holidays
- SIMPLE IRA with a 3% company match after one year of employment
- Hands-on training and professional development
- Meaningful advancement opportunities within a growing company
Company Overview