Note: The job is a remote job and is open to candidates in USA. Moore is a data-driven constituent experience management company achieving accelerated growth for clients through integrated supporter experiences. The Campaign Data Specialist/Analyst will support and optimize donor acquisition and fundraising campaigns by managing data segmentation and ensuring data quality, while also leading process improvement initiatives.
Responsibilities
- Maintain a high level of client satisfaction by serving as a trusted partner to both internal teams and external clients
- Manage donor data processing activities, ensuring accuracy, quality, and timely delivery while adhering to established business policies and metrics
- Build strong cross-functional relationships and effectively communicate project status, priorities, risks, and challenges to stakeholders and leadership
- Identify and implement process improvements that enhance efficiency, quality, scalability, and overall service delivery
- Apply sound business judgment to balance the needs of clients, the business, and internal teams while driving successful outcomes
- Maintain clear, accurate, and comprehensive documentation, proactively identifying and escalating risks when needed
- Support organizational change initiatives and contribute to a culture of continuous improvement and operational excellence
- Balances the needs of the business, clients, and team, applying business acumen to decision-making
- Identifies risk of challenges and conflicts, escalating them to management for remediation
Skills
- Strong technical expertise with a client-service mindset
- Ability to work with complex donor and CRM data
- Ability to apply sophisticated business rules
- Deliver accurate, high-quality results on time and within budget
- Lead large-scale process improvement initiatives
- Drive operational efficiencies through automation and best practices
- Serve as a trusted partner to both internal stakeholders and external clients
- Deep understanding of fundraising data operations
- Exceptional problem-solving skills
- Ability to collaborate effectively across technical and non-technical teams
- Maintain a relentless focus on quality, service, and continuous improvement
- Maintain a high level of client satisfaction
- Manage donor data processing activities, ensuring accuracy, quality, and timely delivery
- Build strong cross-functional relationships
- Effectively communicate project status, priorities, risks, and challenges to stakeholders and leadership
- Identify and implement process improvements that enhance efficiency, quality, scalability, and overall service delivery
- Apply sound business judgment to balance the needs of clients, the business, and internal teams
- Maintain clear, accurate, and comprehensive documentation
- Proactively identify and escalate risks when needed
- Support organizational change initiatives
- Contribute to a culture of continuous improvement and operational excellence
- Balance the needs of the business, clients, and team
- Identify risk of challenges and conflicts, escalating them to management for remediation
- Exceptional written, verbal, and interpersonal communication skills
- Strong organizational skills with meticulous attention to detail and quality
- Ability to manage multiple projects simultaneously while prioritizing deadlines in a fast-paced environment
- Experience working with both structured and unstructured data sources
- Strong analytical, troubleshooting, and problem-solving capabilities
- Demonstrated success implementing process improvements and quality control best practices
- Collaborative, adaptable, and relationship-oriented, with the ability to work effectively through change and competing priorities
- Experience supporting nonprofit fundraising, donor acquisition, and merge-purge operations is strongly preferred
- Strong background in audience segmentation, list selection, data hygiene, and fundraising data processing services
- Experience with Alteryx, RedPoint or similar data management platforms, with experience working across multiple data sources
- 2-5 years experience supporting donor databases, fundraising operations, data services, analytics, and campaign execution
- Experience contributing to process improvement initiatives, automation, and operational efficiencies
Benefits
- Comprehensive healthcare
- Paid holidays
- Generous paid time off
Company Overview