This is a Fully Remote Job
1. About Our Client:
The organization operates in the service animal and emotional support animal program sector, providing assistance and guidance to clients navigating these programs. It addresses the need for specialized support in this niche area, aiming to improve client experiences through dedicated sales and service efforts.
2. About the Opportunity:
The
Remote Call Center Trainer
leads a remote outbound sales team focused on client support within service and emotional support animal programs. This role drives revenue growth by providing leadership, mentorship, and strategic direction to the sales team, ensuring targets are met and sales processes continuously improve.
3. Responsibilities:
Lead, coach, and develop a high-performing outbound sales team
Monitor performance metrics and implement improvement strategies
Provide feedback, training, and mentorship to sales representatives
Collaborate on setting sales goals and developing sales strategies
Identify and implement process improvements and best practices
Conduct sales meetings and performance reviews
Ensure compliance with policies and industry regulations
4. Requirements:
Minimum 3 years of outbound call center sales leadership experience
Excellent communication and interpersonal skills
Proven ability to lead and motivate sales teams to meet targets
Preferred background in insurance, healthcare, travel, or timeshare sales
Strong knowledge of sales metrics and performance tracking
Ability to work in a fast-paced, results-driven environment
Availability to work shifts between 7:00 AM and 11:00 PM, Monday through Sunday
5. Pay Range and Compensation Package:
$40,000 – $60,000 annually
6. Benefits & Perks:
Health insurance
Dental insurance
Vision insurance
401(k) match
Paid time off
Life and disability insurance
Equal Opportunity Statement:
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.