Note: The job is a remote job and is open to candidates in USA. Sirva is a leading global relocation management and moving services company, and they are seeking a Call Center Sales Associate to join their high-energy sales team. The role involves engaging with potential customers, delivering exceptional customer service, and converting inquiries into confirmed customers.
Responsibilities
- Take and make calls, as well as respond to incoming enquiries via email
- Engage with potential customers who have submitted an interest in our products
- Deliver exceptional, friendly, and professional customer service at every touchpoint
- Clearly articulate the value of Sirva’s new product offering
- Convert enquiries into confirmed customers through effective sales techniques
- Manage and track customer interactions accurately within our systems
Skills
- A natural ability to build rapport and influence over the phone and in writing
- Confidence in converting warm leads into successful outcomes
- A results-driven mindset with a passion for achieving targets
- Strong communication skills and a positive, resilient attitude
- Comfort working in a dynamic, evolving environment as we scale this new offering
- Someone with a strong background in sales, particularly in a call center or inside sales environment
- Someone with outstanding customer service experience who is motivated to step into a sales-focused role
Company Overview