Full-Time
Work at Home
Equipment Provided
Pay:
$13.50/hr + Monthly Bonus
Saturday/Sunday Shifts are paid at $15.50/hr.
Overview
This role is essential in providing exceptional customer service and support with Billing questions such as: Taking Payments/ Reviewing payoffs/ and or Payment Plans on past due accounts.
Paid Training:
Mon-Fri 8am-5pm EST (5 Weeks)
Production Schedule after Training:
The first 6 weeks after training each person is required to Work Saturday & Sunday 8am-4pm (what we call our probation period). Aft this you go through a shift bid that has different hrs and can include rotating weekends each month.
Duties
• Handle inbound and outbound calls related to collections, and billing
• Assist with account reconciliation and analysis, ensuring all transactions are accurately recorded.
• Demonstrate excellent phone etiquette while negotiating payment plans or resolving billing disputes.
• Maintain detailed records of customer interactions and transactions in compliance with company policies.
Skills
• Collections
• Call Center
• Proficiency in accounts payable and accounts receivable processes.
• Excellent customer service skills with a focus on phone etiquette.
• Ability to perform account analysis using math skills for accurate reporting.
Background and Drug Test performed
Equal Opportunity Employer Veterans/Disabled
Job Type: Full-time
Pay: $13.50 - $15.50 per hour
Expected hours: 40 per week
Benefits:
• Paid time off
• Referral program
Work Location: Remote