Note: The job is a remote job and is open to candidates in USA. SSi People is recruiting for a Business Systems Analyst focused on application management and technical support. The role supports engineering document management applications, partners with business and IT stakeholders, improves application performance, and helps deliver reliable solutions through implementation and ongoing support.
Responsibilities
- Provide technical application support and ownership for Meridian and other assigned applications, including configuration, troubleshooting, testing, enhancements, and integrations
- Support engineering and technical document management processes, including workflows, metadata, security, revisions, approvals, reporting, and controlled documents
- Partner with business and IT stakeholders to gather requirements, analyze processes, document specifications, and support project delivery from development through implementation
- Develop and maintain documentation, support procedures, knowledge articles, process flows, and training materials while assisting with incident, problem, change, and release management
Skills
- Bachelor's degree or higher in Business, Information Systems, Computer Science, or a related field, or equivalent years of training, work experience, and education
- 5+ years of hands-on technical experience with Meridian, including administration, configuration, support, implementation, or enhancement activities
- Experience managing engineering documentation and CAD drawings/drafting records, including document revisions, approvals, workflows, metadata, and controlled-document practices
- 4+ years of Information Technology and IT Business Systems Analysis experience, including requirements definition, business process definition, strong documentation, application development and support, implementation and support, and end-to-end IT coordination and project support
- Experience working with Grain, Energy, or Agronomy business applications, plus general knowledge of system development methodologies, importing data for reports/spreadsheets/graphs/flow charts, Microsoft development platforms including DevOps, and Business Analysis and/or Project Management certification
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