Note: The job is a remote job and is open to candidates in USA. Sentara Health is seeking a Business Systems Analyst to support applications and technologies used by laboratory customers. The role acts as a liaison among business stakeholders, laboratory operations, vendors, and technical teams, supporting implementations, project activities, production support, system enhancements, and healthcare interfaces.
Responsibilities
- Support and maintain applications and technologies serving the laboratory customer base
- Coordinate and manage project activities, timelines, deliverables, and stakeholder communications
- Gather, analyze, and document business requirements and system enhancements
- Provide application, product, and customer support to end users
- Track project milestones and maintain status reports and spreadsheets for leadership and stakeholders
- Troubleshoot system issues, coordinate resolution efforts, and communicate updates effectively
- Support healthcare application implementations, upgrades, and optimization efforts
- Collaborate with internal teams, vendors, and business partners to ensure successful project outcomes
- Assist with interface monitoring and support, including HL7 messaging and healthcare data exchanges
Skills
- High School diploma (Required)
- Minimum of **2 years of relevant Business Systems Analyst, Healthcare IT, or Applications Analyst experience.**
- Experience gathering requirements, documenting workflows, and supporting system implementations
- Strong project management and organizational skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and work effectively with cross-functional teams
- Experience supporting healthcare technology applications and business systems
- **Experience working within a laboratory environment or supporting laboratory operations strongly preferred.**
- Knowledge of **HL7 messaging**, healthcare interfaces, and data exchange processes
- Experience with healthcare EMR/EHR platforms such as **Epic**, **Medica**, **Optum**, or similar systems is a plus
- Familiarity with healthcare workflows, application implementation, customer support, and process improvement initiatives
- Experience managing projects, maintaining status reports, and communicating updates across stakeholder group
Benefits
- Remote work with occasional onsite meetings at Sentara Fort Norfolk
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- The opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
- Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.
Company Overview
Company H1B Sponsorship