Note: The job is a remote job and is open to candidates in USA. Paychex is reimagining how businesses manage their workforce by integrating payroll, HR, benefits, and advisory services into a connected HCM platform. The Business Program Manager will manage ongoing business programs critical for Paychex's success, leading program initiatives and ensuring accurate reporting metrics to improve productivity and reduce expenses.
Responsibilities
- Lead programs with Paychex partners to improve business results with a focus on increased productivity and/or decreased expenses. Implement best practices, standards, and metrics across the organization to improve the consistency of results
- Coordinate and lead post event analysis with affected teams to capture details of success, opportunity and exposure to drive improvement and client satisfaction in the program’s area(s) of focus
- Continued focus on the program to drive improved procedures and focus on building the culture around the program. Implement and maintain a metrics system that reflects the area(s) measured
- Maintain and grow revenue and/or reduce expenses in the focused area
- Ensure continued coordination and communication of program. Identify underutilized program opportunities in both products and service and implement innovative strategies to drive increased activities in these areas
Skills
- 8 years of experience in Related field
- Bachelor's Degree in Business - Preferred
- Project management experience or certifications a plus. Excellent group facilitation skills – real experience with groups implementing multiple initiatives preferred
- Program Management - Preferred
- Communication - Preferred
- Management - Preferred
- Innovation - Preferred
- Planning - Preferred
- Project Management - Preferred
- Paychex - Preferred
- Business Results - Preferred
- Risk Management - Preferred
- Call Center Experience - Preferred
- Continuous Improvement Process - Preferred
- Change Management - Preferred
- Customer Success Management - Preferred
- Process Improvement - Preferred
- Stakeholder Management - Preferred
Benefits
- Medical coverage
- Virtual wellness classes
- Tuition reimbursement
- 401(k) + employer match
- Adoption assistance
- Financial assistance
- Paid time off
- Company holidays
- Culture days
- Comprehensive work-life balance programs
- Award-winning training and development programs
- Paid time off for volunteerism
Company Overview
Company H1B Sponsorship