Note: The job is a remote job and is open to candidates in USA. SAP is a global enterprise application software company helping organizations operate more efficiently through ERP, analytics, intelligent technologies, and related services. The Business Processes Principal Consultant will lead customer innovation engagements, define and deliver high-value Industry AI use cases, and drive them from discovery through deployment. The role will also build reusable industry-specific AI assets and accelerators while partnering with customers, engineering teams, product managers, and executives.
Responsibilities
- Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow
- Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions — applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs, and quantified value metrics
- Own the end-to-end lifecycle: Drive use cases from discovery to deployment — defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes
- Deliver value rapidly: Apply a fast, iterative model that puts measurable customer value in production within weeks, not quarters
- Build the Industry AI portfolio: Turn customer learnings into industry-specific AI assets and accelerators — with documented financial and operational value, reusable across SAP globally
Skills
- 6+ years in Manufacturing, Energy & Natural Resources, Consumer Products, or Professional Industries — with operational-level knowledge of where processes break and where transformation creates real value
- Hands-on experience defining Agentic AI solutions with a clear focus on data readiness, process fit, and measurable outcomes
- Proven track record in product definition and delivery, or in leading business transformation initiatives — translating complex challenges into structured programs that deliver at the senior stakeholder level
- Demonstrated ability to lead executive workshops, FDE-style discovery sessions, and co-innovation engagements — navigating complex organizational dynamics with emotional intelligence and building trust at every level
- Ability to cut through ambiguity, identify the highest-impact AI opportunities, and chart a clear path from complex business challenge to executable solution
- Ability to translate AI opportunities into quantified business cases — with realistic KPIs, ROI timelines, and a clear understanding of how value is created and measured in the businesses you serve
- Strong working knowledge of SAP S/4HANA, SAP Business AI Platform, SAP Joule, Signavio, LeanIX, and clean-core, cloud-first architecture principles
- Clear, concise English — written and verbal — able to produce sharp requirements documentation, lead executive-level discussions, and influence diverse stakeholders toward a shared direction
Benefits
- Constant learning and skill growth
- Flexible working models
- Personal development
Company Overview
Company H1B Sponsorship