Note: The job is a remote job and is open to candidates in USA. Centene Corporation is a diversified national healthcare organization transforming the health of its communities. The Business Process Consultant leads large-scale, cross-functional initiatives for Encounter Business Operations, focusing on regulatory compliance, encounter quality, operational process improvement, stakeholder coordination, and implementation across multiple markets.
Responsibilities
- Facilitates the optimization of encounters business operational performance by enhancing alignment of policy, process and technology, and designing/implementing for future business needs as well
- Leads large scale, cross-functional initiatives
- Provides policy guidance on encounter initiatives so that end-to-end processes are considered for maximizing effective implementation
- Organizes work teams, drives consensus, and ensures end-to-end policy/process integrity to accomplish project work including identification and confirmation of participants, establishment of a project plan, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation, and implementation oversight
- Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offers potential solutions in order to execute initiatives
- Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, and Microsoft Project
- Leads all levels of staff who are responsible for initiatives in order to support their success, development and effective completion and communication of their initiatives
- Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brainstorming, project management issues, etc
- Writes and delivers communication to all levels of the organization to ensure support, awareness, and effectiveness of process improvement initiatives
- Provides other related support as needed to improve the performance of the business
- Performs other duties as assigned
- Complies with all policies and standards
Skills
- Candidates will be considered nationally
- Data Analytical skills and demonstrated proficiency in Excel
- Bachelor's Degree in a related field or equivalent experience required
- 5+ years health care, insurance or related experience required
- Demonstrated experience and skill in training, presenting, and facilitating required
- Prior experience working with encounters data and processes
- Managed care and/or payer experience
- Ability and comfort level presenting and storytelling with data
- Excellent written and verbal communication skills
- Master's Degree in a related field preferred
Benefits
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field or office work schedules
Company Overview