Note: The job is a remote job and is open to candidates in USA. International Gourmet Foods (IGF) is committed to quality service, hospitality, continuous improvement, and cultivating community around the table. The Business Process Analyst, Operations improves workflows across distribution centers and supply chain operations by analyzing data, leading process improvements, documenting SOPs, and coordinating cross-functional implementation initiatives.
Responsibilities
- Analyze operational workflows to identify inefficiencies, bottlenecks, and waste
- Lead process improvement initiatives from concept through implementation
- Facilitate cross functional collaboration to redesign business processes
- Measure results and recommend additional improvements
- Develop and maintain SOPs
- Create process maps, workflows, and supporting documentation
- Ensure operational documentation remains current and reflects best practices
- Conduct routine internal audits to validate compliance with established standards
- Support initiatives across:
- Operations (headquarters and distribution centers)
- Receiving
- Shipping
- Deliveries
- Inventory Management
- Logistics
- Health and Food Safety
- Facilities
- Analyze operational KPIs and trends
- Develop recommendations supported by data
- Partner with IT on reporting and system enhancements
- Monitor the effectiveness of implemented improvements
- Manage multiple improvement initiatives simultaneously
- Coordinate stakeholders across departments
- Develop implementation plans and monitor progress
- Report project status
Skills
- Bachelor's degree in business, supply chain, industrial engineering, operations management, or related field
- Minimum five years of experience in operations, distribution, logistics, process improvement, or continuous improvement
- Experience documenting business processes and SOPs
- Strong analytical and problem solving skills
- Excellent communication and facilitation skills
- Proficiency with Microsoft Office and business systems
- Up to 20% travel, primarily to the Woodbridge, VA office, with occasional travel to Atlanta, GA; Charleston, SC; and Chicago, IL
- Experience with ERP and WMS platforms
- Experience with Lean, Six Sigma, or continuous improvement methodologies
- Experience within food distribution, manufacturing, or supply chain operations
Benefits
- Medical
- Dental
- Vision
- 401K
- Paid time off
- Company-paid life insurance
- Short-term disability
- Referral program
- Employee discount
- Health savings account
Company Overview