Note: The job is a remote job and is open to candidates in USA. The client is undertaking a multi-year digital transformation to modernize its public web ecosystem, content platforms, and client experiences. The Business Systems Analyst will support the MarTech Planning & Enablement Team by defining and managing requirements for tagging, data, measurement, reporting, user stories, acceptance criteria, and delivery readiness. The role will coordinate across business, marketing, technology, analytics, and platform stakeholders throughout the development lifecycle.
Responsibilities
- Partner with business stakeholders, site owners, product teams, architects, developers, analytics SMEs, and platform owners to define, document, and manage business and system requirements
- Translate business objectives, measurement needs, and reporting requirements into actionable epics, features, user stories, and acceptance criteria
- Facilitate requirements gathering workshops and working sessions across multiple disciplines
- Identify dependencies, risks, assumptions, gaps, and impacts across workstreams
- Maintain requirements traceability from business objectives through implementation and reporting
- Lead documentation and coordination of analytics, tagging, and data layer requirements across Moonshot initiatives
- Partner with Analytics, MarTech, Tealium, Adobe Analytics, development teams, and other stakeholders to define tracking strategies and implementation requirements
- Support creation and maintenance of tagging specifications, tracking matrices, data dictionaries, measurement plans, and governance documentation
- Ensure business goals, conversion metrics, client journeys, and reporting needs are represented in technical requirements
- Validate tracking requirements are incorporated into development plans, testing activities, and production readiness reviews
- Help establish scalable processes for performance measurement, reporting, and end-to-end traceability
- Work closely with Delivery Leads, Product Managers, Technical PMs, Scrum Teams, and Engineering partners throughout the development lifecycle
- Support backlog refinement, prioritization, sprint planning, and requirements clarification activities
- Collaborate with QA and UAT teams to ensure requirements are testable and measurable
- Assist with defect triage, issue resolution, and change management activities
- Support release readiness and implementation planning
- Serve as a liaison between Marketing, Content, Product, Technology, Analytics, Compliance, and other experts
- Facilitate discussions to align business objectives, technical feasibility, and measurement requirements
- Communicate project status, requirement changes, risks, dependencies, and recommendations to leadership and working teams
Skills
- Candidate can sit remote in Denver or Austin Markets
- 5 years of Business Systems Analysis, Product Analysis, Digital Product Delivery, or related experience
- Demonstrated experience writing:
- Business Requirements Documents
- Functional Requirements
- User Stories
- Acceptance Criteria
- Process Flows
- Data Requirements
- Use Cases
- Experience supporting Agile and/or SAFe delivery environments
- Strong analytical and problem-solving capabilities
- Excellent facilitation and stakeholder management skills
- Ability to manage multiple initiatives simultaneously in a fast-paced environment
- Strong verbal, written, and presentation communication skills
- Experience supporting website, digital marketing, MarTech, CMS, or customer experience platforms
- Experience with tagging and measurement technologies such as:
- Adobe Analytics
- Tealium
- Google Analytics
- Data Layer frameworks
- Tag Management Systems
- Client-side and Server-side approaches
- Knowledge of digital performance measurement, attribution, conversion tracking, and reporting
- Experience partnering with developers, architects, QA teams, and analytics teams on implementation initiatives
- Familiarity with content platforms, metadata, taxonomy, governance, and digital asset management concepts
- Experience with:
- Jira
- Azure DevOps
- Confluence
- Miro
- Figma
- Excel
- Understanding of API integrations, data flows, and system interactions
Benefits
- Hybrid work model; candidate can work remotely in the Denver or Austin markets
Company Overview
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