Note: The job is a remote job and is open to candidates in USA. Infor is a global leader in business cloud software products for companies in industry-specific markets. The Business Operations Manager role focuses on supporting strategic and operational processes to enhance sales effectiveness and drive growth across the region.
Responsibilities
- Execute comprehensive operational playbooks and execution plans that empower sales leadership, driving greater regional sales productivity, predictability and overall effectiveness
- Collaborate closely with field sales, marketing, and ecosystem teams to align strategies and deliverables
- Drive adoption of Infor’s best practices and solutions to support sales efforts, efficiency and customer engagement
- Monitor operational performance and adjust tactics to meet or exceed sales targets
- Establish a consistent challenge & feedback mechanism to capture regional field insights and challenges
- Drive field feedback back to Field leadership to inform product, marketing, and sales strategy adjustments
- Ensure continuous improvement by integrating field input into decision-making processes
- Support change initiatives to optimize sales processes and partner engagement models to improve efficiency, scalability, and field execution
- Manage process changes with clear communication, training, and adoption strategies into the field
- Foster a culture of agility and continuous improvement to evolving market and operational needs
- Partner with field leadership to execute strategic initiatives
- Build strong close cross-functional alignment with marketing, strategy, enablement, business operations, finance and more within region
- Track and report progress on corporate & regional priorities, ensuring accountability and measurable outcomes at the field level
- Identify risks and opportunities, recommending corrective actions as needed
Skills
- Execute comprehensive operational playbooks and execution plans that empower sales leadership, driving greater regional sales productivity, predictability and overall effectiveness
- Collaborate closely with field sales, marketing, and ecosystem teams to align strategies and deliverables
- Drive adoption of Infor's best practices and solutions to support sales efforts, efficiency and customer engagement
- Monitor operational performance and adjust tactics to meet or exceed sales targets
- Establish a consistent challenge & feedback mechanism to capture regional field insights and challenges
- Drive field feedback back to Field leadership to inform product, marketing, and sales strategy adjustments
- Ensure continuous improvement by integrating field input into decision-making processes
- Support change initiatives to optimize sales processes and partner engagement models to improve efficiency, scalability, and field execution
- Manage process changes with clear communication, training, and adoption strategies into the field
- Foster a culture of agility and continuous improvement to evolving market and operational needs
- Partner with field leadership to execute strategic initiatives
- Build strong close cross-functional alignment with marketing, strategy, enablement, business operations, finance and more within region
- Track and report progress on corporate & regional priorities, ensuring accountability and measurable outcomes at the field level
- Identify risks and opportunities, recommending corrective actions as needed
- Proven experience in senior sales operations with 6-9 Yrs, field operations, or regional sales leadership
- Strong understanding of sales processes, partner ecosystems, and change management
- Demonstrated success in executing strategic initiatives and operational plans
- Excellent communication, collaboration, and leadership skills
- Ability to analyze regional market dynamics and adapt strategies accordingly
- Familiarity with Infor solutions or similar enterprise software environments is a plus
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