Note: The job is a remote job and is open to candidates in USA. Trafilea is a consumer technology platform focused on transformative brand growth through technology, growth marketing, and operational excellence. The Business Operations Director will design and own the company’s operational framework, translate strategy into measurable execution, govern strategic initiatives, improve processes, and accelerate AI and automation adoption across Growth, Tech, Operations, and Finance.
Responsibilities
- Design, evolve, and own Trafilea’s **operational framework**, connecting strategic planning, execution governance, portfolio management, and process excellence
- Translate company strategy and OKRs into **clear initiatives with owners, success criteria, milestones, dependencies, and measurable outcomes**
- Own visibility and governance across the **strategic initiative portfolio**, prioritizing high-impact work and eliminating unnecessary complexity
- Strengthen **Quarterly Planning**, aligning company priorities, team roadmaps, resources, and execution capacity
- Build dashboards, KPIs, and governance routines that give leadership **clear visibility into execution, risks, progress, and results**
- Identify operational bottlenecks and redesign processes to improve **speed, collaboration, transparency, and execution reliability**
- Lead and develop the **PMO, Process, and Audit teams**, building stronger execution capabilities and accountability
- Act as a strategic execution partner to senior leadership, driving **cross-functional alignment across Growth, Tech, Finance, and Operations**
- Drive **AI adoption and automation** across planning, reporting, execution tracking, and operational workflows to improve efficiency and scalability
Skills
- **10+ years of experience** in strategy, operations, transformation, program leadership, or similar roles
- Proven experience leading **PMO, Business Operations, Process Excellence, or transformation teams**
- Experience designing and implementing **operational frameworks, execution systems, or governance models** at scale
- Strong track record managing complex, **cross-functional strategic initiatives** across multiple teams and senior stakeholders
- Experience operating in **fast-growing, complex, and fast-paced environments**
- Strong **strategic thinking, structured problem-solving, and analytical capabilities**, with a data-driven approach to decision-making
- Proven ability to simplify complexity, prioritize high-impact initiatives, and improve **organizational efficiency and execution discipline**
- Strong executive stakeholder management and cross-functional leadership skills, with the ability to drive alignment and accountability
- Experience in **DTC eCommerce, consumer brands, retail, performance marketing, technology companies, or top-tier consulting** with a consumer/operations focus is highly preferred
Benefits
- 100% Remote
- Paid time off
Company Overview