Note: The job is a remote job and is open to candidates in USA. DataCatalyst enables enterprises to achieve clarity in data management and decision-making. The Business Operations Coordinator role is responsible for managing executive scheduling, partner program operations, Salesforce and business development data, onboarding and systems administration, as well as supporting marketing and meeting activities to ensure smooth business operations.
Responsibilities
- Manage calendars for the Managing Partner and other members of leadership, anticipate conflicts and propose solutions
- Arrange travel, expenses submission and in-person logistics for the Managing Partner and other leaders
- Coordinate internal, client, prospect and software-partner meetings across multiple calendars, including client calendars when authorized
- Schedule interviews for candidates advancing through our ATS and make the candidate experience responsive and professional
- Set up Zoom and Teams meetings, prep sessions and materials. Book in-office days and meeting space through Regus or similar providers
- Run regular check-ins with leadership, maintain action lists and follow up with owners so commitments do not disappear after a meeting
- Maintain the operating record for each software partner agreement: deal registrations, referral submissions, commission and referral revenue tracking, certification requirements and renewal dates
- Maintain relationship maps of partner sales and alliance contacts, including the accounts and territories each covers
- Flag to leadership when representatives from different partners are working the same target account
- Coordinate partner-facing logistics: portal access, co-marketing assets, joint meeting scheduling and follow-up
- Own Salesforce data quality: keep account and contact records current, find and fix stale or inconsistent data, and drive the right person to supply missing information
- Enrich accounts and contacts from conversations, public sources and partner intelligence so that account history and context live in one place
- Perform account and contact research and build target lists in support of the SDR and leadership
- Set up and maintain outreach lists and sequences in Mailshake for the SDR and produce simple outreach activity reporting
- Maintain the firm's purchased and subscribed data sources and recommend additions or corrections
- Build productive working relationships with executive assistants at clients, prospects and partners
- Own administrative onboarding for new employees and associates: first-month schedule with the manager, introductions, accounts, licenses, access and basic firm information
- Be the first point of contact for new people during their initial weeks
- Administer licenses and user access across Google Workspace, Zoom, Lucid, Salesforce, our ATS, Mailshake and other SaaS tools; identify unused licenses; coordinate AWS and Amazon Business account administration with the responsible engineer
- Maintain the firm's access and credential inventory in the approved password manager, enforce MFA on administrative accounts, and remove access within one business day of a departure or role change
- Manage Zoom cloud recordings and verify storage and delete redundant copies
- Maintain naming conventions, folder structures and short written procedures so records can be found by anyone
- Publish LinkedIn posts from content supplied by leadership and marketing, and keep the company page consistent and professional
- Make routine WordPress updates to the website and coordinate larger changes with outside resources
- Coordinate external marketing, graphics, content and legal providers: hand off assignments clearly, track open work and route completed deliverables to the right person
- Build and format client-ready PowerPoint presentations from content supplied by leadership and subject-matter experts
- Build and maintain Excel trackers, lists and basic analyses using formulas, filters, lookups and pivot tables
- Prepare agendas for key internal meetings; attend selected meetings, capture decisions and actions, and file them in the right system
- Continuously evaluate recurring work and implement better ways to do it, including standardization, automation and appropriate use of GenAI tools within the firm's data-handling rules
- Build working knowledge of the firm's data management and consulting business so that your context and judgment improve over time
- When core administrative work is under control, move capacity to partner operations, CRM enrichment, research and process improvement without waiting to be asked
Skills
- Several years of experience in business operations, executive support, professional-services administration, sales operations or a similarly broad coordination role, with a track record of staying long enough in prior roles to take real ownership
- Demonstrated experience managing complex calendars and follow-up for executives or senior professionals
- Exceptional organization and attention to detail; high responsiveness; a strong instinct to close the loop
- A proactive operating style: you identify additional work, risks and improvements rather than wait to be assigned every task
- Sound judgment about when to act, when to recommend and when a question genuinely needs an answer first
- High integrity and discretion with confidential company, client, employee, partner and system information
- A courteous, professional communication style, written and spoken, that sets a constructive tone with colleagues, candidates, clients, partners and providers
- Solid PowerPoint and Excel skills
- Experience with Salesforce or another CRM and a real appreciation for data quality and disciplined capture
- Experience with Google Workspace and comfort learning and administering SaaS tools
- Effective in a fully remote environment across countries and time zones, collaborating over Zoom, Teams and email
- Curiosity, an interest in learning the data and consulting space, and a desire to become highly capable with GenAI tools
- Comfortable with occasional travel or in-person meetings when there is a business reason
- Experience in consulting, professional services, technology, data management, legal, accounting or another client-service environment
- Experience with ATS, WordPress, Zoom administration, LinkedIn company-page administration, Mailshake or similar tools
- Experience supporting a software partner or channel program, or coordinating external vendors
- Experience with prospect and account research
Benefits
- Fully remote, low-travel work model
- Work-life balance and sustainable balance without sacrificing personal priorities
- Collaborative environment with direct communication and diverse perspectives
- Entrepreneurial, low-bureaucracy environment with autonomy and resourcefulness
- Accelerated professional growth by working alongside veteran consultants on focused, high-impact projects
- Opportunities to take ownership and grow as a revenue-driving member of the team
Company Overview