Note: The job is a remote job and is open to candidates in USA. Onboarded is a company focused on modern workforce operations and is seeking a Business Operations professional to design strategies for growth and build systems to support scalability. The role involves cross-functional collaboration with various teams, ensuring a measurable operating model for customer acquisition and product adoption.
Responsibilities
- Build the operating engine that connects pipeline creation, deal execution, customer activation, partner expansion, and usage-based growth into a single measurable system
- Design and own end-to-end operating processes across go-to-market, marketing, direct sales, partnerships, customer success, and product operations, from lead to activation to expansion
- Design and implement AI-assisted operating workflows, dashboards, and summaries that reduce manual reporting, eliminate redundant meetings, and give leadership real-time visibility into the business
- Build and maintain CRM structure, pipeline definitions, ICP, segmentation, dashboards, forecasting models, and lifecycle metrics that measure our performance and drive real decision-making
- Partner with Product and Engineering to instrument analytics, map user journeys, and surface insights that improve customer success, conversion, and product adoption
- We’re a fast-growing company with rapidly evolving needs. You will design and build the systems that materially change how the company runs
Skills
- 3 to 7 years of experience in operations, growth systems, or early-stage infrastructure roles such as RevOps, BizOps, Product Ops, strategy, or consulting
- Experience close to a high-growth startup where systems were being built, not just maintained
- Strong systems thinking. You understand how data, tooling, process, and teams fit together, and you can design from a blank slate
- Comfort with ambiguity and speed. You prioritize impact over polish and are willing to build, test, and iterate quickly
- Ability to work across functions and communicate clearly with marketing, sales, product, engineering, and solutions teams
- This role is not a fit for someone looking to manage a narrow function or operate inside fixed processes. It is for builders who enjoy creating cross-functional structure where none exists
Benefits
- Competitive salary + equity in a fast-growing startup
- Health, dental, vision, and retirement benefits
- Remote-first culture with optional in-person collaboration
Company Overview